Vca Briarcliff Animal Hospital Reviews

VCA Briarcliff Animal Hospital demonstrates a mixed reputation based on the provided customer reviews, indicating a diverse customer experience. Positive experiences frequently mention high-quality medical care, rapid and efficient emergency services, thorough communication by veterinarians, and a professional and kind staff. Customers have expressed satisfaction with the welcoming environment for both exotic and common pets, the responsiveness to emergency situations, and follow-up practices. Contrastingly, there are notable concerns about high costs, experiences of perceived unnecessary upselling of tests and products, and insufficient customer service in some instances. The transition from previous management has left some long-term customers dissatisfied, pointing to a change in business practices and loss of the personal touch. Customer service experiences are varied, with reports of rudeness and unhelpfulness balancing out those of professional and empathetic staff interactions.

VCA Briarcliff Animal Hospital was founded in 1958 and has a solid reputation in veterinary medicine in Northeast Atlanta, Morningside, Buckhead and Decatur. Our team of staff and doctors are committed to continuous training on the latest in veterinary medicine, procedures and best practices.We are animal lovers who understand that pets are members of the family. No one understands a pet better than his or her owner, and we honor that bond. Each doctor and staff member will provide you with the information you need to make informed medical decisions for your cherished pet.Fully accredited by the American Animal Hospital Association (AAHA), our leading-edge practices include laparoscopic and laser surgery, digital radiology, and dentistry.