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Urban Dwell Reviews

Rated 4.9 based on 40 Reviews

1837 Columbia Rd NW, Washington, DC 20009, United States

Gift Shops | Washington, DC

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Published on

July 17, 2024

Last updated

July 17, 2024

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Reviews Summary

Urban Dwell's reputation, according to recent reviews, is largely positive, with the store praised for its wide and unique selection of gifts, local theming, and fun browsing experience. Customers appreciate the curated assortment of items suitable for various occasions, including holidays, birthdays, and housewarming gifts. A specific commendation is given for the personalized service, such as hand-writing messages on cards. However, this positive experience is slightly marred by a report of less than welcoming staff energy, indicating an area for improvement in customer service. Overall, the store appears to be a favorite for finding thoughtful and locally themed gifts, contributing to its strong reputation among customers.

What Customers Are Saying About Urban Dwell?

simple Christmas candle

unique and adorable things

perfect for finding a unique card

nicest gifts and cards

Love this place

Awesome gift ideas

best customer service

Need a gift in a pinch

Best place to find a nice house warming

ladies working had bad energy

Trustguide uses AI to extract key phrases from reviews about Urban Dwell and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Urban Dwell's customers had a positive experience.

Positive

90%

Neutral

Negative

10%

Urban Dwell Ratings

As of Based on 40 revies as of Jul 17, 2024

Urban Dwell Score

90%

As of Based on 40 revies as of Jul 17, 2024

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Customer Reviews

As of Jul 17, 2024, 40 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Urban Dwell's publicly available reviews View source

Dylan Moore rated Urban Dwell 5 stars

6 months ago

This is the one y’all! Came in looking for a simple Christmas candle, left with so many cute, curated gifts for my friends! No shortage of lovely gifts here if you’re looking to do some holiday shopping for yourself or your loved ones.

Charlotte Rivard rated Urban Dwell 5 stars

5 months ago

This store has so many unique and adorable things! Fruit themed bandaids, a little bed for your kitchen sponge, plant plushies, even Taylor Swift and Travis Kelce stickers lol. A fun place to browse if you are in the neighborhood.

Miah D rated Urban Dwell 5 stars

5 months ago

An amazing place to stumble into during a hot girl walk, perfect for finding a unique card for your long-distance best friend in Europe. A HUGEEEEE shoutout to Monique (hope I’m spelling it correctly) for beautifully handwriting my message inside the card

Frequently Asked Questions About Urban Dwell

Does Urban Dwell offer a wide range of gift options?

Yes, Urban Dwell is praised for its wide array of unique and curated gifts suitable for people of all ages and for various occasions, including holidays, birthdays, and housewarming parties.

Can I find local or DC-themed gifts at Urban Dwell?

Absolutely, Urban Dwell specializes in DC and DMV-focused items, offering a selection of local themed gifts, such as DC flag drink coasters and other merchandise that celebrates the local culture.

Is the customer service at Urban Dwell generally well-regarded?

Reviews mostly indicate a positive experience with Urban Dwell's customer service, highlighting personalized attention like handwritten card messages. However, there has been feedback suggesting that the welcome by the staff can sometimes lack warmth, which the store could improve upon.

About Urban Dwell

Gift Shops

1837 Columbia Rd NW, Washington, DC 20009, United States

Visit website

+1202-558-9087

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o

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