Tide Cleaners Reviews

The overall reputation of Tide Cleaners is predominantly positive. Customers laud the convenience of services such as pick-up and delivery, as well as the professional treatment and presentation of the linens and clothes. Several reviewers expressed satisfaction with the staff's helpfulness and friendly demeanor, which adds to a positive customer experience. The cleaning quality is generally highlighted as exceptional with clothes returned in perfect condition, well-pressed, and ready for use. However, there is mention of a negative experience relating to clothing damage and the claims process, which indicates that while rare, service failures do occur and can significantly impact customer sentiment. Pricing is another point of contention for some customers, who find the service to be on the more expensive side, suggesting that Tide Cleaners may need to address transparency in their cost structuring. Despite these instances, recurring themes in customer feedback indicate a reliable overall service, with particular appreciation shown for the extra support provided to medical personnel during the Covid pandemic.

Tide Cleaners is proud to be the #1 brand in dry cleaning. At our dry cleaner at Chandler, we pair that national expertise with local care our guests notice. Reviewers rave about our quality clean and helpful staff.