ihateironing Reviews

The overall sentiment toward ihateironing's dry cleaning service is predominantly negative, with reviewers citing poor outcomes, damaged items, and unsatisfactory resolutions. Most customers describe experiences of items being returned incomplete, not properly cleaned or repaired, and issues with deliveries and customer communication. Two reviewers did mention polite staff and convenience, but these positives are outweighed by recurring quality problems.

Frequent themes across the reviews include dissatisfaction with cleaning and repair quality, items being lost or damaged, and frustrations over inadequate customer service. Several customers mention that expensive or luxury items were mishandled, and complaints about unresolved issues are common. Delays in delivery, missing garments, and lack of appropriate compensation or response further undermine confidence in the service.

Based on this feedback, ihateironing's reputation for dry cleaning services appears inconsistent at best and unreliable for high-value items. Although the service is appreciated for its convenience and friendly staff by a minority, the London-based company faces significant criticism over item care, outcome consistency, and problem resolution. Prospective customers in London may find alternative providers more dependable.

ihateironing is a company that provides dry cleaning and laundry services, specializing in the collection, cleaning, and delivery of clothing, footwear, and textiles. The service is offered both for general garments and for specialized items including leather jackets, jeans, shoes, and large home textiles such as rugs.

Customers place orders online, after which staff collect items directly from the client’s location. Garments are cleaned or repaired at an offsite facility and delivered back to the customer. The operational model emphasizes convenience through scheduled pickups, online order management, and communication regarding order status and return timing.