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Sky Blue Cleaners & Uptowntailors Reviews

Rated 4.6 based on 244 Reviews

354 St Nicholas Ave, New York, NY 10027, United States

Dry Cleaners | New York, NY

Published on
January 27, 2024
Last updated
March 13, 2024

Reviews Summary

Sky Blue NYC, formerly known as Sky Blue Cleaners & UptownTailors, appears to have garnered a diverse array of customer experiences, though predominantly favorable. Reviewers repeatedly praise the company for its exceptional customer service, particularly commending front desk personnel like Kasie for their friendliness, professionalism, and positive attitude. The tailoring team also receives high commendations for their skilled craftsmanship in garment alterations. Customers are satisfied with the quality of the dry cleaning services, rapid turnaround times, and affordable pricing. The team's willingness to accommodate urgent requests has been extolled, adhering to tight schedules and delivering satisfactory results. However, not all reviews are positive; there are instances of apparent quality control issues, including damaged garments and inadequate shoe repairs. These issues, alongside comments about aggressive pricing and unmet expectations for garment alterations, hint at inconsistencies that somewhat tarnish the company's overall reputation.

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What Customers Are Saying About Sky Blue Cleaners & Uptowntailors?

Trustguide uses AI to extract key phrases from reviews about Sky Blue Cleaners & Uptowntailors and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Sky Blue Cleaners & Uptowntailors's customers had a positive experience.

Positive
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Sky Blue Cleaners & Uptowntailors Ratings

5

As of Based on 244 revies as of Jan 27, 2024

Sky Blue Cleaners & Uptowntailors Score

As of Based on 244 revies as of Jan 27, 2024

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Customer Reviews

As of Mar 13, 2024, 244 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Sky Blue Cleaners & Uptowntailors's publicly available reviews View source

Hooni K. rated Sky Blue Cleaners & Uptowntailors 5 stars
a month ago
I'm very sorry for those of y'all who had a bad experience here but for those of you who have never been here, it is def worth to try!! For me, it is one of the best cleaning services in NY. When I was in NY for 4 months, I was committed to going there even though the location is not great (bc it's Harlem). But I always received the best quality work and the best service from them with affordable price. I even recommended my NYC friends to try this place. All of my clothes I brought to them were very pricey but they turned out ALWAYS perfect!!! Just please give it a shot!!!
Stephanie Cole rated Sky Blue Cleaners & Uptowntailors 5 stars
a month ago
There are so many wonderful things that I will say about the talented team at Sky Blue NYC Cleaners! I will start with the outstanding customer service at the front desk. Kasie is the BEST: Friendly, professional, knowledgeable, and wonderfully pleasant with positive, welcoming energy. Kasie goes above and beyond consistently to always make your experience at Sky Blue a memorable one in the best way possible. The other front desk team members Dana and Heidi work extremely hard as well, and their efforts are genuinely appreciated. OH EM. GEE. What more can I say about the phenomenal tailoring team at Blue Sky NYC?!? I have taken several garments (summer dresses, shirts, jackets, work dresses) to their tailoring team and will continue to do so. They totally get it. If you need a garment tailored, run—don’t walk—RUN to Blue Sky NYC and ask for Rosario and Charlie. They are absolutely wonderful and love what they do. Their experienced eyes miss nothing when assessing what needs to be done to make your garment fit like a glove, and they will make post adjustments on the spot if it is not absolutely perfect at pick up. This is the excellence that you look for in a tailoring service. Finally: Shout out to Manager Darwin for building a business, service and team that is so needed in NYC. Thank you so much!
Justin Hofstad rated Sky Blue Cleaners & Uptowntailors 5 stars
a month ago
This place works wonders! I just got a suit tailored for a show I’m in, that I wore in my twenties! They’re pros. They’re customer service is great, really great staff, really great prices, suit makes me feel great, I almost wish it didn’t fit so well just so I could go back. I’m going to look at my closet now. I hope you guys see this review. THANK YOU!

Frequently Asked Questions About Sky Blue Cleaners & Uptowntailors

What sort of tailoring services does Sky Blue NYC offer?

Sky Blue NYC provides a wide range of tailoring services, handling anything from summer dresses and shirts to jackets and work dresses. They are known for their precise alterations and ability to make post-adjustment improvements to ensure a perfect fit.

Can Sky Blue NYC handle urgent service requests?

Yes, Sky Blue NYC can accommodate urgent requests, offering rapid turnaround times for both their tailoring and dry cleaning services. Customers have reported successful same-day alterations for unexpected events.

What should I do if I'm unsatisfied with the service I received from Sky Blue NYC?

If you experience any issues with the service from Sky Blue NYC, it is best to contact them directly to explain the situation and seek a resolution. While there have been mixed experiences with their response to complaints, it is still the recommended first step to address any dissatisfaction.

About Sky Blue Cleaners & Uptowntailors

Dry Cleaners

Sky Blue NYC one of the best, top rated and trusted dry cleaners and tailors shop in New York City. Their award winning and state of the art shop offers the highest quality of dry cleaning, alterations, laundry wash & fold, shoe repair, leather, bags, and pick-up/delivery services in the city of New York.You can easily and conveniently schedule services on their websites or by phone.Contact them today or simply stop by their shop to learn more about the services they provide and how their team can help you with your wardrobe needs.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.