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The UPS Store Reviews

Rated 4.4 based on 317 Reviews

7466 Cortez Rd W, Bradenton, FL 34210, United States

Courier Services Bradenton

Published on
July 23, 2025
Last updated
July 23, 2025

Reviews Summary

The overall sentiment towards The UPS Store in Bradenton is generally positive, with several reviewers highlighting exemplary customer service, professional conduct, and a welcoming atmosphere. Customers appreciate how the staff attentively assist individuals, including those with special needs, and emphasize friendliness and professionalism. However, some negative experiences are mentioned, focused on specific employees' rudeness, lateness in opening, and issues related to process rigidity or perceived high fees.

Frequent themes in the reviews include consistently helpful and knowledgeable staff, confidence in shipping services, and positive personal interactions. Many customers note the store as their preferred choice, referencing reliability and a sense of trust in both routine and stressful situations. Criticisms are mostly tied to isolated incidents of poor customer service or dissatisfaction with certain policies, such as technology use or pricing for specific services.

Overall, The UPS Store in Bradenton is regarded as a dependable option for shipping, printing, and retail needs. While occasional service lapses exist, most customers report smooth visits and effective staff support, reinforcing a reputation for reliability and convenience in the Bradenton area.
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What Customers Are Saying About The UPS Store?

service is top notch

Great service, everyone very friendly

goes above and beyond to help customers

very friendly, helpful and knowledgeable

pleasant experience and very helpful staff

very professional, very helpful

Trustguide extracts key phrases from reviews about The UPS Store and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 60% of The UPS Store's customers had a positive experience.

Positive
60%
Neutral
10%
Negative
30%

The UPS Store Ratings

5

As of Based on 317 revies as of Jul 23, 2025

The UPS Store Score

60%

As of Based on 317 revies as of Jul 23, 2025

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Customer Reviews

As of Jul 23, 2025, 317 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of The UPS Store's publicly available reviews View source

Angie Graham rated The UPS Store 5 stars
2 months ago
This store in particular, has gone over and above in customer service. I have been in when they are packed, and the service is top notch. I paid special attention to how they worked with and treated a wheelchair bound elderly person that needed extra attention, and was so impressed. Professional and personal would be the words I’d choose for this store! Oh, and kind.
renato sparrow rated The UPS Store 1 stars
6 months ago
Sunday 01/12 - 02:50 PM there was only one person working today with so much attitude that she didn’t even want to help us at all, making excuses about not being able to find the company even tho I had a QR code that she refused to scan until I put my foot down and asked her to try it and see what happens, the QR code worked and a label was created, all along her rudeness was uncalled for, if you don’t like your job maybe find something else to do that you enjoy, not because you are miserable you have to spread it to everyone around you. We all have to stay past our time to leave work sometimes and not because of that you will treat paying customers poorly, I refuse to let this go and I need somebody from this office to reach out to me to put a formal complaint towards this worker, she was disgustingly rude and with 0 customer service. It’s not like we were there after 03:00 PM for her to treat me like she did.
Jan Galyon rated The UPS Store 5 stars
6 months ago
Great service, everyone very friendly and smiling, highly recommend.

Frequently Asked Questions About The UPS Store

Are the staff at The UPS Store in Bradenton friendly and professional?

Numerous reviewers mention the staff are friendly, professional, and attentive. Customers often highlight the team’s helpfulness and willingness to assist, including in challenging or time-sensitive situations.

What services can I expect at The UPS Store in Bradenton?

Services include shipping, receiving packages, returns (such as Amazon items), printing, faxing, and copying. Supplies and packaging materials are also available for purchase in-store.

How does The UPS Store handle printing from digital files?

Customers must email their files to the store for printing, as Bluetooth or airdrop printing is not supported. This process may include an email handling fee in addition to standard printing charges.

About The UPS Store

Courier Services
The UPS Store in Bradenton provides shipping, printing, copying, and a range of small business solutions. As a retail shipping and postal service provider, it assists customers with parcel drop-offs, returns, notary services, faxing, and the sale of packaging and office supplies in person at the store location.

The company operates with a walk-in service model, facilitating face-to-face interactions between staff and customers. Processes depend on in-store technology for tasks such as printing, label generation, and electronic communications. Staff manage transactions, customer check-ins, and troubleshoot mailing or copying queries directly at the service desk.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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