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The Texas Mortgage Pros Reviews

Rated 5 based on 50 Reviews

2001 Timberloch Pl #500, The Woodlands, TX 77380, United States

Mortgage Broker The Woodlands

Published on
July 4, 2025
Last updated
July 4, 2025

Reviews Summary

Based on recent customer feedback, Texas Mortgage Pros enjoys an overwhelmingly positive reputation for their mortgage brokerage services. Reviewers consistently note the professionalism, responsiveness, and expertise of specific team members such as Jason Turner, Darla, Suzette, and Liesel. Customers appreciate how staff go beyond standard assistance, provide detailed explanations, and offer reassurance throughout what can be a stressful home buying process. There is little mention of negative experiences, though some reviews briefly reference initial apprehension about mortgage processes.

The most prominent themes include effective communication, transparent guidance, and willingness to address questions at any time—including outside regular business hours. Reviewers highlight easy access to staff, clear and timely updates, and staff going out of their way to secure the best possible deals. Customers also mention user-friendly application processes and confidence in the team's depth of knowledge for both routine and complex cases.

Overall, Texas Mortgage Pros is regarded as a highly reliable mortgage broker in Texas. Their staff’s consistent support, dedication to customer needs, and smooth navigation of complex mortgage situations reinforce a reputation of strong trustworthiness and client satisfaction within the region. Repeat recommendations and expressions of gratitude underscore a sense of lasting customer value.
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What Customers Are Saying About The Texas Mortgage Pros?

truly a blessing

communicative and helpful throughout

fantastic experience working with Jason

did a great job!

exceptional service, making the entire process seamless

went above and beyond to assist me

wonderful experience working with Jason

very easy to work with

very smooth process

extremely knowledgeable and made the stressful process stress-free

Trustguide extracts key phrases from reviews about The Texas Mortgage Pros and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of The Texas Mortgage Pros's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

The Texas Mortgage Pros Ratings

5

As of Based on 50 revies as of Jul 04, 2025

The Texas Mortgage Pros Score

100%

As of Based on 50 revies as of Jul 04, 2025

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Customer Reviews

As of Jul 04, 2025, 50 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of The Texas Mortgage Pros's publicly available reviews View source

Cesia and Enrique Neri rated The Texas Mortgage Pros 5 stars
a month ago
Review for Suzette – Our Amazing Loan Officer ✨ Working with Suzette was truly a blessing. From the very beginning, she was the light at the end of the road — always encouraging, always positive, and constantly reminding us that our dream of becoming homeowners was within reach. Her professionalism, patience, and genuine care made such a difference during this process. There were moments when we felt overwhelmed, but Suzette never let us give up. She kept us motivated, answered every question, and guided us step by step with so much grace and knowledge. We can honestly say this journey wouldn’t have been the same without her. Thank you, Suzette, for believing in us and helping us make this dream come true. We are forever grateful! - The Neri’s
Margo RH rated The Texas Mortgage Pros 5 stars
2 months ago
Huge shout out to Jason and Darla. They are both so communicative and helpful throughout the mortgage process, which I appreciate especially as a first time home buyer. I cannot tell you how many times I texted/emailed with questions and they were both so prompt with getting back to me. The website is also very easy to use for the initial application, and you get email/text updates every time there is an update to your loan application/the process. If you value communication and someone helpful to guide/assist you through the mortgage process - especially if you are a first time home buyer - I highly recommend Texas Mortgage Pros, specifically Jason and Darla!!
William Caflisch rated The Texas Mortgage Pros 5 stars
2 months ago
We had a fantastic experience working with Jason. He helped my wife and I purchase an amazing home and guided us through every step of the process with confidence/ease. Jason was always available to answer our many questions and consistently provided clear, helpful guidance. His responsiveness and deep knowledge made what could have been a stressful process feel smooth and manageable. He also connected us with trusted professionals whenever we needed additional support. We’re truly grateful for his expertise and dedication—thank you, Jason!

Frequently Asked Questions About The Texas Mortgage Pros

How accessible are the mortgage brokers during the loan process?

Customers report that staff at Texas Mortgage Pros are highly accessible, frequently responding to questions promptly—even outside of normal business hours—and guiding clients through each step of the mortgage process.

Does Texas Mortgage Pros support first-time home buyers?

Yes, many reviewers mention using the service as first-time home buyers. Staff members are noted for their patience and thorough guidance, making the experience manageable and less intimidating for new buyers.

How are updates and communications managed during the application?

Texas Mortgage Pros provides updates through easy-to-use digital platforms and communicates important milestones via email and text. This transparency and regular communication help clients stay informed about their application's progress.

About The Texas Mortgage Pros

Mortgage Broker
Texas Mortgage Pros is a mortgage brokerage firm that helps clients secure home loans. The company operates in the real estate and financial services industry, working with customers to facilitate the application and approval process for mortgages through direct staff engagement and digital application platforms.

The company coordinates between clients and various lenders, providing tailored financial solutions and advice throughout the home purchasing process. Staff guide clients from application to closing, offering scenario-based rate options, documentation support, and consistent updates via multiple communication channels, ensuring transparency and efficiency in each transaction.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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