Based on the customer reviews gathered, Texas Treasures exhibits a mixed company reputation, with customer experience ranging from appreciative of the store's offerings to significantly dissatisfied with the customer service. The Dallas location, managed by the owner, seems to provide a sense of authenticity and commitment, as reflected in the positive sentiment of a reviewer who acknowledged the owner's tenure and direct involvement. However, recurring negative feedback highlights issues with a staff member, frequently described as a 'bald man with glasses,' whose demeanor is perceived as rude, dismissive, and unaccommodating. Such consistent reports suggest this individual's customer service approach significantly impacts the business's image unfavorably. Additionally, while the store fulfills a niche for Texas memorabilia, there is notable feedback addressing the limited selection of items, particularly in children's merchandise and adult-sized apparel.
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the person behind the counter was special
found nice texas souvenirs
made this such a nasty experience
could have been more helpful
His attitude was dismissive
closed the store 10 minutes early
the person attending was not very nice
Not a very wide selection of items
so so rude the whole time
should not be in customer service
