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Swift Psychology Services Ltd Reviews

Rated 4.9 based on 31 Reviews

APEX HOUSE, Calthorpe Rd, Birmingham B15 1TR

Therapists | Birmingham

Published on
February 28, 2024
Last updated
March 13, 2024

Reviews Summary

Swift Psychology Services - Edgbaston appears to have a positive reputation overall based on the recent reviews provided. The reviews are dominated by glowing endorsements of the professionals working at the service, specifically Laura and Michael, who are commended for their compassion, professionalism, and effectiveness. Clients speak highly of the personalized care and support they received, particularly for complex needs and mental health conditions like OCD and anxiety. There is a strong emphasis on the ability of the therapists to foster an open communication environment and provide evidence-based services responsively. Notably, there is one negative review that expresses dissatisfaction due to an unfulfilled promise for a scheduled appointment and perceived change in attitude after divulging a specific health condition, leading to feelings of rejection and unprofessionalism. This stands out against the otherwise consistently praised experiences and could indicate an area in need of scrutiny or improvement in terms of communication and scheduling reliability.

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What Customers Are Saying About Swift Psychology Services Ltd?

Trustguide uses AI to extract key phrases from reviews about Swift Psychology Services Ltd and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Swift Psychology Services Ltd's customers had a positive experience.

Positive
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Swift Psychology Services Ltd Ratings

5

As of Based on 31 revies as of Feb 28, 2024

Swift Psychology Services Ltd Score

As of Based on 31 revies as of Feb 28, 2024

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Customer Reviews

As of Mar 13, 2024, 31 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Swift Psychology Services Ltd's publicly available reviews View source

SM Legal Services rated Swift Psychology Services Ltd 5 stars
8 months ago
Laura is fabulous. She is very attuned to working with youngsters with complex needs and enabling those who ordinarily find it difficult, to open up and shares their feelings. Can't thank Laura enough for her support and highly recommend her.
Alan Dovey rated Swift Psychology Services Ltd 5 stars
a year ago
We have partnered Swift Psychology Services for a number of years now including clinical and educational services and I can honestly say they are trustworthy, professional and ensure evidence based services are delivered in a responsive manner. An excellent service provider.
xNOVACAINEx rated Swift Psychology Services Ltd 5 stars
a year ago
Michael is one of the most compassionate, empathetic person I’ve ever had the pleasure to have met… I have recommended Michael to a number of people because I truly believe his dedication to mental health and his belief in people must be shared… If your struggling and looking for someone to guide you through… I can promise you, you won’t find a better person. Thank you Michael!

Frequently Asked Questions About Swift Psychology Services Ltd

What types of mental health conditions do the professionals at Swift Psychology Services specialize in?

Based on customer reviews, professionals at Swift Psychology Services have experience in treating complex needs, including anxiety, Obsessive Compulsive Disorder (OCD), and potentially issues related to Borderline Personality Disorder (BPD), among others. They utilize evidence-based practices in their treatments.

Do Swift Psychology Services offer online therapy, and is it effective?

Yes, Swift Psychology Services offers online therapy options, which have been noted for their convenience and professionalism. Clients have expressed positive experiences with therapy sessions conducted online, especially highlighting therapist Laura Gwilt's friendly and approachable manner.

How have clients found the level of empathy and professionalism among therapists at Swift Psychology Services?

Clients have generally found the level of empathy and professionalism at Swift Psychology Services to be high, often mentioning the warm, authentic, and compassionate nature of the therapists, particularly Michael. There is an emphasis on the quality psychological service provided, but it should be noted that there has been at least one report of dissatisfaction regarding responsiveness to scheduling.

About Swift Psychology Services Ltd

Therapists

We specialise in the treatment of mental health disorders with Cognitive Behavioural Therapy. We provide a comprehensive range of psychotherapy, psychology and consultancy services to individuals and organisations across the West Midlands and UK

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.