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Thriveworks Counseling & Psychiatry Irving logo

Thriveworks Counseling Reviews

Rated 4.8 based on 65 Reviews

825 W Royal Ln #220, Irving, TX 75039, United States

Therapists Irving

Published on
July 22, 2025
Last updated
July 22, 2025

Reviews Summary

The overall sentiment toward Thriveworks therapy services is overwhelmingly positive, with reviewers frequently highlighting the professionalism, skill, and compassion of individual therapists. Multiple customers mention specific staff, such as Ragan Cantrell, Bryan, and Jalisa, emphasizing their empathy and dedication. Criticisms are minimal, though one reviewer notes that the office was difficult to find due to a lack of signage.

Key recurring themes in the reviews include the therapists’ ability to listen without judgment, structured and effective therapeutic approaches, and a supportive environment. Clients often describe therapists as approachable, validating, and knowledgeable, mentioning both the initial onboarding and ongoing sessions. The convenience of virtual visits is also briefly cited, and parents note the care taken with children or family sessions.

Based on reviewer feedback, Thriveworks has established a reputation for trustworthy, empathetic, and effective therapy services. Clients across locations appreciate consistent care, positive results, and staff who are invested in their wellbeing. Overall, Thriveworks is regarded as a reliable choice for therapy and counseling.
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What Customers Are Saying About Thriveworks Counseling?

super talented, caring and a dedicated therapist

very kind and understandable

Alejandra is wonderful

well structured

amazing first experience

very professional and detailed

very helpful, asked a lot of questions

excellent therapist who truly cares

listening skills are unmatched!

easy to talk to

Trustguide extracts key phrases from reviews about Thriveworks Counseling and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Thriveworks Counseling's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Thriveworks Counseling Ratings

5

As of Based on 65 revies as of Jul 22, 2025

Thriveworks Counseling Score

100%

As of Based on 65 revies as of Jul 22, 2025

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Customer Reviews

As of Jul 22, 2025, 65 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Thriveworks Counseling's publicly available reviews View source

Faraz Baig rated Thriveworks Counseling 5 stars
2 months ago
I had never imagined therapy would be effective for me until my therapist here at Thriveworks changed my mind…. RAGAN CANTRELL is a super talented, caring and a dedicated therapist. A great listener who listens with empathy, focus and without judgement. Using all her skills and talent, she developed a game plan or strategy that didn’t just get me out of a bad place (mentally) but also helped me make huge progress towards the goals I always wanted to achieve.
Jerod Reznicek rated Thriveworks Counseling 5 stars
2 months ago
Bryan, a therapist, was very kind and understandable during our initial visit. He is easy to talk to and felt like he totally understood where I was at and what I was thinking. He was straightforward with my goals and his thoughts on potential therapy modalities.
Cindy Rumley rated Thriveworks Counseling 5 stars
2 months ago
Alejandra is wonderful. She listened and asked important questions. Our first appt for my son and it was just her and me so she understands what the situation is and how she can help.

Frequently Asked Questions About Thriveworks Counseling

Are the therapists at Thriveworks attentive and empathetic?

Yes, reviewers consistently mention that therapists at Thriveworks listen attentively, empathize with client concerns, and approach each session without judgment. Clients often feel heard and understood during their interactions.

Is virtual therapy available at Thriveworks?

Yes, Thriveworks provides the option for virtual visits, allowing clients to attend sessions online. Customers mention that virtual appointments are well-structured and convenient.

How easy is it to find the Thriveworks office?

Some reviewers indicate that the office can be difficult to locate due to a lack of signage on the building. It may be beneficial to check appointment details or contact the office for directions before your first visit.

About Thriveworks Counseling

Therapists
Thriveworks is a therapy and counseling provider offering services through licensed mental health professionals such as therapists and counselors. Its core offerings include individual, family, and child-focused therapy sessions, available in both in-person and virtual formats to accommodate different client needs.

The company operates by assigning dedicated therapists to clients, focusing on personalized treatment plans and goal-oriented strategies. Appointments can be scheduled either virtually or at an office location, based on client preference and therapist availability. Thriveworks uses a structured intake process to match clients and therapists appropriately.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.