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Counseling & Wellness Center of Pittsburgh logo

Counseling & Wellness Center of Pittsburgh Reviews

Rated 4.4 based on 265 Reviews

830 Western Ave, Pittsburgh, PA 15233, United States

Therapists Pittsburgh

Published on
July 6, 2025
Last updated
July 6, 2025

Reviews Summary

The overall sentiment for this counseling and therapy provider is largely positive, with several reviewers highlighting the professionalism, empathy, and knowledge of individual therapists like Angel Pratt, Brittany Jarrell, and Dr. Partee. Clients particularly value progress in mental health treatment and praise staff for accommodating various needs, such as ADHD and couple’s counseling. However, there are notable criticisms around billing processes and confidentiality, which some customers found distressing or unprofessional.

The most consistent themes in the feedback include personable, understanding counselors and tangible improvements in communication and mental wellness. Many clients mention effective support in both personal and couples therapy, and several specify that therapists excel at explaining perspectives and providing actionable advice. On the other hand, negative reviews point to administrative and privacy challenges: issues with unexpected charges, unresolved billing, and concerns about private information being overheard in shared spaces.

Overall, this counseling service is considered highly effective for therapeutic support and emotional wellbeing. The reputation is bolstered by multiple reviewers’ willingness to recommend specific practitioners and their repeated use of the service. Yet, administrative missteps—particularly with billing and privacy—detract from otherwise strong clinical outcomes and should be addressed to reinforce trust within the local community.
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What Customers Are Saying About Counseling & Wellness Center of Pittsburgh?

Absolutely wonderful experience

provide the correct treatment plan

has helped and supported me

amazing! They are very good at explaining

Highly recommended!

kind, easygoing and understanding

incredibly supportive and helpful

Brittany Jarrell has helped me so much

Trustguide extracts key phrases from reviews about Counseling & Wellness Center of Pittsburgh and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 60% of Counseling & Wellness Center of Pittsburgh's customers had a positive experience.

Positive
60%
Neutral
10%
Negative
30%

Counseling & Wellness Center of Pittsburgh Ratings

5

As of Based on 265 revies as of Jul 06, 2025

Counseling & Wellness Center of Pittsburgh Score

60%

As of Based on 265 revies as of Jul 06, 2025

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Customer Reviews

As of Jul 06, 2025, 265 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Counseling & Wellness Center of Pittsburgh's publicly available reviews View source

Melissa Johnson rated Counseling & Wellness Center of Pittsburgh 5 stars
Edited a month ago
Absolutely wonderful experience… the outdoor setting on a sunny breezy day with a glorious sound bath after. Can’t wait to attend more. The yoga class itself was perfect as I am a beginner but felt it was also good for all levels.
Shawn Lowe rated Counseling & Wellness Center of Pittsburgh 2 stars
3 months ago
Alexa device with mic on in waiting room. Therapist had partner wait outside for 30 minutes during couple therapy (second session) She couldn't even mediate let alone help us communicate better.
Swag Muffin rated Counseling & Wellness Center of Pittsburgh 5 stars
3 months ago
The only psychiatrist to properly diagnose me and provide the correct treatment plan. I have never experienced day to day peace until I met Dr. Partee. She is beyond caring and passionate about her work. Thank you Jackie, you mean a lot to me :)

Frequently Asked Questions About Counseling & Wellness Center of Pittsburgh

Can I request a specific therapist for my sessions?

Yes. Reviews mention individual therapists by name, and clients have continued relationships with specific practitioners for individual or couples therapy. Clients who prefer working with a particular counselor often recommend requesting them directly when booking.

What should I expect regarding billing and payments?

Some reviewers have experienced unclear billing and issues with unexpected charges after sessions. It's advisable to confirm payment policies up front, request clear communication about fees, and follow up promptly on any discrepancies to avoid misunderstandings.

Is confidentiality properly maintained during appointments?

While most reviewers do not comment on breaches, one review notes concerns about names and phone calls being audible in the waiting area. If privacy is a priority, consider asking how the facility handles confidential information and whether private spaces are available.

About Counseling & Wellness Center of Pittsburgh

Therapists
This company provides counseling and therapy services, including individual therapy, couples therapy, and psychiatric assessment. Practitioners deliver mental health support across a range of issues, such as anxiety, ADHD, and communication within relationships. Services are delivered in person, and multiple therapists and counselors are mentioned by name in reviews.

The company’s operational structure involves in-person sessions in a clinical or wellness setting, with appointments coordinated through a receptionist or support staff. Treatments are tailored to client needs, with therapists employing different approaches, from talk therapy to psychiatric diagnosis and treatment planning. Administrative operations include appointment scheduling, billing, and maintaining client confidentiality.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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