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YorkTest Reviews

Rated 4 based on 211 Reviews

Unit 2 & 3, Triune Court, Monks Cross Dr, Huntington, York YO32 9GZ

Therapists York

Published on
July 30, 2025
Last updated
July 30, 2025

Reviews Summary

Overall, customer sentiment towards YorkTest’s food intolerance and allergy testing service is mixed. Many reviewers appreciate the fast processing times, professional support, and clear instructions, with several highlighting positive interactions with nutritionists. However, a significant number express doubts about the test’s diagnostic accuracy and value, sharing experiences of inconsistent or confusing results and unhelpful responses from customer service.

Common patterns include praise for YorkTest’s efficient process—from speedy test delivery to clear result sheets and thorough follow-up. Customers frequently mention supportive, friendly staff and valuable consultations with nutritionists. On the other hand, several reviewers note that test results did not match known or medically confirmed intolerances and allergies, with a few mentioning misleading outcomes that may have delayed proper diagnosis or caused unnecessary dietary restrictions.

In summary, YorkTest is recognized for its efficient logistics and customer support but faces recurring concerns about the reliability and interpretability of its results. Based on reviewer experiences, YorkTest’s reputation is balanced between smooth service delivery and inconsistencies in test outcomes.
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What Customers Are Saying About YorkTest?

a wonderful person

so happy and helpful

such a great experience!

The process was smooth and professional

easy to do and the results were speedy

My nutritionist call with Tiff was brilliant

really impressed with the overall experience

Jordon on the phone, who was incredibly kind and helpful

very clear results sheet via the website

so reassuring and takes the guesswork out

Trustguide extracts key phrases from reviews about YorkTest and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 40% of YorkTest's customers had a positive experience.

Positive
40%
Neutral
10%
Negative
50%

YorkTest Ratings

4

As of Based on 211 revies as of Jul 30, 2025

YorkTest Score

40%

As of Based on 211 revies as of Jul 30, 2025

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Customer Reviews

As of Jul 30, 2025, 211 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of YorkTest's publicly available reviews View source

Kauser Patel rated YorkTest 4 stars
2 months ago
Have IBS and decided to give this a try on recommendation, the process was pretty straight forward and results came back swiftly. I was a bit surprised by the results but waited to speak to the advisor as they recommended. On speaking to her, she more or less said I wish you spoke to me first as for people like you who have ruined your gut over years the test would only show you what you eat the most of in the top percentile (which is exactly what it did!). I am now going to spend money (which I should have in the first place) to book an appointment with a trained nutritionist and deal with things that way. I wouldn’t recommend this test. UPDATE: Since my review, I had a call from York and a wonderful person who, even though it’s had been some time since my test, went through things with me and said they will go back to the nutritionist as the comments weren’t valid. I do suggest if you have a bad experience to contact York asap so they can work with you. I now aim to re visit my results on the advice and see how I can use them more effectively. Thank you for following it up, feel a lot more positive about the experience now.
grace hall rated YorkTest 5 stars
4 months ago
I ordered the Premium intolerance food test which arrived the next working day. Which was Friday. I decided to wait and do the test Monday morning. And I received my results Wednesday lunchtime. I have now booked a consultation which is included in the price. So I can talk to someone more in depth. The gentleman who I spoke to on the phone was so happy and helpful. He sent my link to different things to help me between now and my consultation. Definitely 5 star from me.
Niya Manolova rated YorkTest 4 stars
4 months ago
I recently did the food intolerance test with YorkTest, and it was such a great experience! The process was smooth and professional, with clear instructions for the test. They followed up with me twice, which made me feel really supported, and I even have a free consultation to discuss my results in detail. Their Instagram is also fantastic - full of happy customers, inspiring stories, and helpful tips. Overall, I’m really impressed with the service and would highly recommend YorkTest to anyone looking to learn more about their health and well-being!

Frequently Asked Questions About YorkTest

How quickly are YorkTest results delivered?

Customers report that test kits arrive within a day and results are typically processed within two to three days after sample submission, factoring in postal delivery times. This rapid turnaround is commonly highlighted as a benefit in customer feedback.

Are the consultations with nutritionists included in the test price?

Yes, several reviews confirm that a consultation with a nutritionist is included with test purchases. Customers can book these sessions to discuss their results and receive tailored dietary advice at no additional cost.

What support does YorkTest offer if results are unclear?

If customers experience confusion or dissatisfaction with their results, YorkTest’s team will follow up and offer a discussion to help clarify findings. Reviewers suggest contacting customer service for personalized support if results are questioned.

About YorkTest

Therapists
YorkTest provides diagnostic testing services, specializing in food intolerance and allergy tests delivered directly to consumers. The company operates within the health consulting and testing industry, offering self-administered blood sample kits that are processed in their laboratory. Results include access to consultations with nutritionists to help interpret findings.

Orders are fulfilled by shipping test kits to customers, who collect samples and return them by post. The company delivers results digitally and supplements findings with support materials and follow-up consultations. Their workflow includes clear instructional content, result reporting, and scheduled nutritionist calls as part of the service package.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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