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123 Psychiatry Reviews

Rated 3.8 based on 29 Reviews

311 Claremont Ave, Montclair, NJ 07042, United States

Therapists Montclair

Published on
July 8, 2025
Last updated
July 8, 2025

Reviews Summary

Overall, reviews for The Total Wellness Center and its provider Gabriella Parisi reflect a highly positive sentiment, with many customers praising her professionalism, empathy, and efficacy in addressing their mental health needs. Reviewers consistently highlight Gabriella's accessibility, strong communication skills, and the sense of trust she instills. One review details significant dissatisfaction with administrative leadership and abrupt service termination, citing a lack of communication and unresolved follow-up, introducing a critical note to otherwise highly favorable feedback.

Common feedback includes appreciation for Gabriella’s individualized approach, punctuality, and her ability to foster a supportive environment. Multiple clients describe feeling heard and comfortable under her care, value telemedicine options, and mention her knowledgeable guidance. Some reviewers also noted smooth transitions after changing providers, emphasizing the contrast between positive experiences with Gabriella and previous negative ones. Only one review raises concerns about wider practice management, mentioning problems with care continuity and inadequate responses from administration.

Based on customer feedback, The Total Wellness Center—particularly through Gabriella Parisi—holds a strong reputation for competent, compassionate psychiatric care. In contrast, some isolated criticisms about office management highlight areas for improvement. Overall, in the psychiatry and psychotherapy sector, the company is regarded as a dependable provider in its region for personalized mental health support.
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What Customers Are Saying About 123 Psychiatry?

helped me so much

knowledgeable, compassionate, and dedicated

exceeded my expectations

such as amazing help for me

wonderful in helping me

has been wonderful to work with

she helps feel heard

extremely comfortable to talk to

makes you feel at ease

the gem of 123 Psychiatry

Trustguide extracts key phrases from reviews about 123 Psychiatry and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of 123 Psychiatry's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

123 Psychiatry Ratings

1

As of Based on 29 revies as of Jul 08, 2025

123 Psychiatry Score

90%

As of Based on 29 revies as of Jul 08, 2025

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Customer Reviews

As of Jul 08, 2025, 29 customers have reviewed this business and rated it 3.8 Star out of 5. Trustguide conducted an in-depth analysis of 123 Psychiatry's publicly available reviews View source

λ ꕔ rated 123 Psychiatry 5 stars
5 months ago
Gabriella has been possibly the best person I've ever met. She's helped me so much, and has been an incredible resource to helping me get myself together. I'm always happy to see her, and yeah I can't sing higher praises to anyone I've met.
Natalie Vince rated 123 Psychiatry 5 stars
9 months ago
I am beyond grateful to have found such an incredible provider at The Total Wellness Center! Gabriella is extremely knowledgeable, compassionate, and dedicated. She truly understands my current situation and always listens and guides me in an empathetic and informative way. Gabriella is truly the best of the best and I am so thrilled to have found such a talented provider!
Lindsey McGuinness rated 123 Psychiatry 1 stars
9 months ago
The clinical director and office staff should be ashamed to even be in this field. I was seen by a clinician who made me feel safe and trust for the first time in a very long time with a medical provider. Yesterday when I reached out to ask a question I was told I could not longer see this clinician. I was told they had attempted to email and contact me. They never did. When I asked for the clinical director to speak with me, they never responded. I was left with medication only for the next 3 weeks, no follow up care and referrals that were for two states away. The egregious behaviour of this practice is truly reprehensible. Clients come to you for help and whether you care about that or this is all to make money I can not tell you however leaving people who are vulnerable worse off than when you found them should keep you up at night. I’m sorry I ever came to this practice and I am sorry I shared my very personal information with providers who are clearly unable to even provide a referral for care.

Frequently Asked Questions About 123 Psychiatry

How does The Total Wellness Center approach individualized treatment?

The Total Wellness Center clinicians, including Gabriella Parisi, tailor treatment plans to each client’s needs. They invest time to get to know clients, regularly adjust medication as needed, and engage patients collaboratively to achieve optimal health outcomes.

Are telemedicine appointments available?

Yes, reviews confirm that telemedicine options are available, making it convenient for clients to receive psychiatric care remotely. This feature is particularly noted as useful for ongoing management and situations where in-person visits are difficult.

What happens if my provider becomes unavailable?

One review notes concerns when a clinician became unavailable without clear communication or proper follow-up. While most feedback is positive, it suggests contacting the practice directly to clarify transition plans if your provider changes.

About 123 Psychiatry

Therapists
The Total Wellness Center is a healthcare provider specializing in psychiatric and mental health services. The company operates in a clinical setting and offers various forms of psychiatric treatment for clients, with a focus on medication management and related supportive care. Telemedicine options are also available for remote consultation and follow-up appointments.

Operationally, The Total Wellness Center assigns individual clinicians who assess patient needs, develop tailored treatment plans, and conduct regular check-ins for continuity of care. The workflow includes patient intake, ongoing communication, and collaboration between staff and clients. The company also handles administrative tasks such as referrals and coordination with educational institutions when accommodations are needed.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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