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Suds Launderette & Dry Cleaners Reviews

Rated 4.7 based on 127 Reviews

64 Victoria Rd, Morley, Leeds LS27 9DS

Dry Cleaners | Leeds

Published on
February 24, 2024
Last updated
March 13, 2024

Reviews Summary

Reviews of Suds Launderette and Dry Cleaners indicate a predominantly strong company reputation, characterized by helpful and friendly staff, a variety of convenient services, and overall customer satisfaction. Customers appreciate the ample washing and drying facilities, as well as the provision of change and cleaning supplies. The drop-off and pick-up service adds to the convenience, although it was not universally experienced. The facility's space and accessibility, including an adequately sized car park, also contribute positively to the customer experience. The ability to handle special requests, such as same-day service for laundry, and the expertise in stain removal from garments like fur coats underscore the company's competence. A minor concern mentioned pertains to the reliance on paper slips for service validation, suggesting room for improvement in digital communication such as texts or emails. Additionally, one instance of inadequate customer service regarding the car wash facility stands out as an anomaly in an otherwise commendable portfolio of reviews.

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What Customers Are Saying About Suds Launderette & Dry Cleaners?

Trustguide uses AI to extract key phrases from reviews about Suds Launderette & Dry Cleaners and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Suds Launderette & Dry Cleaners's customers had a positive experience.

Positive
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Suds Launderette & Dry Cleaners Ratings

5

As of Based on 127 revies as of Feb 24, 2024

Suds Launderette & Dry Cleaners Score

As of Based on 127 revies as of Feb 24, 2024

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Customer Reviews

As of Mar 13, 2024, 127 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Suds Launderette & Dry Cleaners's publicly available reviews View source

Nick P rated Suds Launderette & Dry Cleaners 5 stars
2 weeks ago
Very helpful staff. Plenty of good sized washing machines and gas dryers and a dedicated spinning machine. Staff can provide change for the machines and sell you soap etc. if you forgot to bring some. They seem to have a service where you can drop off and pick up but I didn't try that. Adequately sized car park with easy access.
Meemee Chan rated Suds Launderette & Dry Cleaners 5 stars
2 weeks ago
First time experience needing my super king duvet washed. The service was good and helpful. I let them know I needed it washed and dried today which they fulfilled. I forgot to take my receipt for the collection but they were kind and just looked up my request and name in their books. Accepts cash or card. Will be using them for future duvet washes.
Richard C rated Suds Launderette & Dry Cleaners 5 stars
2 weeks ago
Nice place, very spacious with lots of washers and dryers. Got my coat dry cleaned here, took a week. Nice staff running the shop. But I think they shouldnt rely entirely on the paper slip cause I often lose paper. Text or email to prove your the right person would be good.

Frequently Asked Questions About Suds Launderette & Dry Cleaners

Does Suds Launderette and Dry Cleaners offer same-day cleaning services?

Yes, several reviews confirm that Suds Launderette and Dry Cleaners is capable of fulfilling same-day service requests, particularly for laundry services, depending on customer needs and the company's current workload.

Can I pay with both cash and card at Suds Launderette and Dry Cleaners?

Yes, it is stated in customer feedback that Suds Launderette and Dry Cleaners accepts both cash and card payments for their services.

Is there a system in place for service validation besides paper slips at Suds Launderette and Dry Cleaners?

As per the reviews, the current system primarily relies on paper slips. However, customers have suggested that the business could consider incorporating digital means of confirmation such as texts or emails to avoid issues related to lost or misplaced paper slips.

About Suds Launderette & Dry Cleaners

Dry Cleaners
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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