Common themes in customer feedback include the wide range of flooring choices, helpfulness of staff, smooth ordering and payment processes, and the perceived value for money. Many reviewers note the ease of communication, both online and by phone, with particular praise for the clarity of product advice and speed of delivery. Customers across the UK appreciate the ability to order free samples, which supports decision-making before purchasing.
Overall, Stories Flooring is regarded as a reliable and well-organized flooring provider with a solid reputation for consistent product quality, attentive service, and straightforward logistics. Positive recommendations and repeat purchases suggest the company is trusted for domestic flooring needs throughout the UK.