South Miami Psychology Group Reviews
Rated 3.9 based on 9 Reviews
Therapists in Miami
10205 S Dixie Hwy #203, Miami, FL 33156, United States
Published on
March 1, 2024
Last updated
July 10, 2025
Analysing recent customer reviews for South Miami Psychology Group LLC reveals a predominantly positive perception of the company's operations and quality of service. Multiple clients have praised the compassionate and professional approach of the therapists, particularly noting Dr. Karina Luaces for her empathy, understanding, and effective counseling skills. Customers also appreciate the responsive and accommodating nature of the administrative staff, as well as the cleanliness, privacy, and comfort of the facility. Additionally, flexibility in appointments and adherence to COVID-19 protocols are cited as notable positives. Conversely, a significant concern arises from an accusation against one therapist, Marta Martinez-Hasty, involving alleged courtroom perjury and a breach of confidentiality, which tarnishes the Group’s reputation. Furthermore, there is a claim of incomplete services being provided for the fees charged, indicating potential gaps in service delivery. However, these criticisms appear to be isolated when contrasted against the volume of positive feedback. The overall customer experience can thus be characterized as largely satisfactory, with instances of deeply meaningful therapist-client connections and a strong sense of trust.
Clients have described the environment at South Miami Psychology Group LLC as clean, private, quiet, and calming. The Group is also attentive to COVID-19 precautions to ensure client safety.
Yes, several reviews highlight the Group's flexibility with scheduling. Clients have been able to receive appointments swiftly, in some cases even by the next day, according to the administrative staff's efforts.
While the majority of reviews reflect positively on the ethical standards of the therapists, there has been at least one serious complaint concerning ethical conduct. Prospective clients are encouraged to discuss any concerns directly with the Group to make an informed decision.