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South Miami Psychology Group Reviews

Rated 3.9 based on 9 Reviews

10205 S Dixie Hwy #203, Miami, FL 33156, United States

Therapists | Miami, FL

Published on
March 1, 2024
Last updated
March 13, 2024

Reviews Summary

Analysing recent customer reviews for South Miami Psychology Group LLC reveals a predominantly positive perception of the company's operations and quality of service. Multiple clients have praised the compassionate and professional approach of the therapists, particularly noting Dr. Karina Luaces for her empathy, understanding, and effective counseling skills. Customers also appreciate the responsive and accommodating nature of the administrative staff, as well as the cleanliness, privacy, and comfort of the facility. Additionally, flexibility in appointments and adherence to COVID-19 protocols are cited as notable positives. Conversely, a significant concern arises from an accusation against one therapist, Marta Martinez-Hasty, involving alleged courtroom perjury and a breach of confidentiality, which tarnishes the Group’s reputation. Furthermore, there is a claim of incomplete services being provided for the fees charged, indicating potential gaps in service delivery. However, these criticisms appear to be isolated when contrasted against the volume of positive feedback. The overall customer experience can thus be characterized as largely satisfactory, with instances of deeply meaningful therapist-client connections and a strong sense of trust.

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What Customers Are Saying About South Miami Psychology Group?

Trustguide uses AI to extract key phrases from reviews about South Miami Psychology Group and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of South Miami Psychology Group's customers had a positive experience.

Positive
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South Miami Psychology Group Ratings

5

As of Based on 9 revies as of Mar 01, 2024

South Miami Psychology Group Score

As of Based on 9 revies as of Mar 01, 2024

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Customer Reviews

As of Mar 13, 2024, 9 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of South Miami Psychology Group's publicly available reviews View source

Christina Callahan rated South Miami Psychology Group 5 stars
11 months ago
I started seeing Dr. Karina Luaces at South Miami Psychology Group during a very challenging time in my life. I admit I was a little skeptical about the therapy process because of a previous negative experience I had with a therapist, but my fears proved to be unfounded. Within the first couple of sessions, I felt a connection with her and began to see her as someone I could trust. Her warm and compassionate nature allowed me to be vulnerable and speak freely about personal issues I carried a lot of shame about. She has demonstrated unwavering empathy and unconditional acceptance, which helped me challenge certain negative core beliefs I have about myself and my worth as a person. Though my recovery has not been linear, Dr. Luaces has been with me every step of the way, providing encouragement and believing in me even when I could not see a path forward. Her empathy is genuine. She truly cares about her clients and shows this through her consistent professionalism, integrity, and compassion. Dr. Luaces is young and early in her profession but her knowledge and wisdom are in line with someone who has been in the counseling profession for decades. She possesses a level of clinical intuition that usually only comes with many years of experience. It warms my heart to think about the difference she will make in the lives of so many individuals throughout her career. She is a PHENOMENAL psychologist and an even more exceptional human being. I am incredibly grateful for her. The lessons and skills I learned throughout my therapy with her will have a lasting impact in my life. I highly recommend her.
Jenna Z. rated South Miami Psychology Group 5 stars
2 years ago
I absolutely love this place. Its a calming environment. My therapist is great, cares and truly listens. Liz is beyond amazing and went above and beyond trying to find me the correct therapist for my situation and I was even seen the next day. The office is so clean and smells great. Everything is very private and quiet. Appointments are flexible. They truly care about making you feel as comfortable as possible. They follow covid-19 restrictions as well. I completely recommend coming here.
James Greco rated South Miami Psychology Group 5 stars
2 years ago
This review is related to 1 specific therapist - Marta Martinez-Hasty. This woman gave my ex-wife and I approximately 5 marriage counseling sessions. Marta agreed privately with me that my ex was suffering from a mental illness and tried to help us get her in a program. Later during our inevitable divorce, Marta came to court and committed perjury, giving a completely fabricated testimony about our counseling sessions and what I had said. She lied under oath and broke HIPPA rules. Additionally, Marta is now going through her own nasty divorce. You would be better off taking counseling or marriage advice from Donald Trump rather than Marta.

Frequently Asked Questions About South Miami Psychology Group

What kind of environment can I expect at South Miami Psychology Group LLC?

Clients have described the environment at South Miami Psychology Group LLC as clean, private, quiet, and calming. The Group is also attentive to COVID-19 precautions to ensure client safety.

Can South Miami Psychology Group LLC accommodate urgent appointments?

Yes, several reviews highlight the Group's flexibility with scheduling. Clients have been able to receive appointments swiftly, in some cases even by the next day, according to the administrative staff's efforts.

Is there a chance I might encounter ethical issues with therapists at South Miami Psychology Group LLC?

While the majority of reviews reflect positively on the ethical standards of the therapists, there has been at least one serious complaint concerning ethical conduct. Prospective clients are encouraged to discuss any concerns directly with the Group to make an informed decision.

About South Miami Psychology Group

Therapists
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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