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SELFi, Inc. logo

Selfi Reviews

Rated 5 based on 136 Reviews

44 Montgomery St Suite 02-172, San Francisco, CA 94104, United States

Mortgage Broker | San Francisco, CA

Published on
June 18, 2024
Last updated
June 18, 2024

Reviews Summary

Analyzing the latest reviews for SELFi, Inc., it is evident that customers generally have high praise for the company, particularly noting the professionalism, efficiency, and competitive rates offered. Many express a sense of trust and satisfaction with their experiences, which has led to repeat business and referrals. The principal figure mentioned is Joseph, who recurrently receives commendation for his patience, communication skills, and expertise in advising customers, especially first-time homebuyers. Customers reflect a trend of positive interactions, with a smooth and fast process being a common theme. SELFi's ability to offer transparent rates and seem to outcompete others in the market reaffirms the perception of the company's strong reputation. Additionally, the convenience of their online portal and the capability to handle complex loan situations reflect positively on their technical and customer support infrastructure. However, the body of reviews does not disclose any significant recurring negative themes.
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What Customers Are Saying About Selfi?

Joseph was great

super straightforward process

knows the best deals

never worried for a moment

very positive experience

happy client

pleasant refinance experience

painless, transparent

very fast and smooth

exceeded expectations

Trustguide uses AI to extract key phrases from reviews about Selfi and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Selfi's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Selfi Ratings

5

As of Based on 136 revies as of Jun 18, 2024

Selfi Score

100%

As of Based on 136 revies as of Jun 18, 2024

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Customer Reviews

As of Jun 18, 2024, 136 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Selfi's publicly available reviews View source

Rafaela Bustamante rated Selfi 5 stars
2 weeks ago
Joseph was great throughout the process, especially as a first time homebuyer. He was patient with all of our questions, easy to communicate with and efficient with the process. Highly recommend using Selfi!
Roman Zulauf rated Selfi 5 stars
a month ago
I have done several purchases and refinances with SELFi, and it has always been a super straightforward process with the best rates anywhere around. I highly recommend Joseph and his team!
Robin C rated Selfi 5 stars
a month ago
Joseph was great to work with. He knows the best deals on the market and walked me through my options. Highly recommended.

Frequently Asked Questions About Selfi

How does SELFi's mortgage rate compare to the market?

According to customer reviews, SELFi offers competitive rates that frequently beat competitors. Customers have noted obtaining the best interest rates through SELFi for both refinancing and new home purchases.

Is SELFi's customer service team readily available to assist clients?

SELFi's customer service, particularly an individual named Joseph, has been lauded for responsiveness and availability, even outside typical business hours. The team is commended for their speed and attention to detail, contributing to a seamless experience.

What can I expect from the loan process with SELFi?

Customers report a transparent, straightforward, and efficient loan process with SELFi. The use of a convenient online portal for document submissions and the provision of hands-on advice are significant aspects of the client experience.

About Selfi

Mortgage Broker
SELFi is a mortgage marketplace for lower rates and better loan programs.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.