Real Property Management Evolve Reviews

RPM Evolve is the rental management of the home I lived in for just over 9 years-the first 3 years of my tenancy it was managed by a realtor-then RPM took over and for the most part I avoided contact with them and they were happy for it. I paid for my AC to be serviced each year as it was clear they were not going to do it; paid to have the pigeons permanently removed that were nesting above the patio and leaving dangerous levels of pigeon poop on my patio that fatally impacted the respiratory systems of two of my dogs. The first time I called RPM for maintenance was in April of 2023 for a leaking toilet AND multiple areas of shattered/cracked/broken tile flooring on the first floor likely due to the swelling and receding that kept happening. It took until November and multiple messages and complaints by me to the maintenance person there, the AG’s office, and even the owner for them to even send a plumber that confirmed sewer slab leak. It was almost January by the time the leak was addressed by the plumbers. I gave proper notice and moved out Jan 31st at which time the tile flooring that was swelling and receding, broken, and shattered to the point I had to have much it swept up and removed and the rest covered by carpets had still not been addressed. My dishwasher stopped being useable in 2015. I was not given keys so had to install my own locks on the townhouse. The electric never worked in the third bedroom and most of the outlets in the living room stopped working with the slab issue. I lived in the townhouse for 13 days in 2018 with no electricity because the breaker box had shortened and caught on fire (thank goodness I used a wooden spoon to flip the breaker or it would have killed me when this happened). Turned out the breaker box was way out of code and all of the electric had to be redone and approved by the city. 13 days and absolutely no word from RPM on a hotel room or not charging me rent for those days or anything at all. The electrician left me 100 dollars to get a hotel room because he felt so bad for me and my dogs staying there and going back and forth to work with no electric. RPM gave me nothing. I LOVED living in the townhouse but RPM did nothing to maintain it, never came to see it even once the entire time I lived there and the one time I need maintenance they completed disregarded it with no cares to give that I spent all of 2023 healing from three major skeletal surgeries and also living with unstable and unsafe flooring. Oh they did raise my rent tho by 30 percent in 2022 and again in 2023 and it was gonna go up again in 2024 despite being unsafe and technically not livable (per AZ State Statutes) for the last 9 months I lived there. I would not recommend renting from RPM but even more importantly I would not recommend to homeowners to use this company to manage your property. They were the rental management of my rental home for over six years and never once saw the home. Didn’t even have keys to it. I don’t know why anyone would pay them to do nothing for you except make you vulnerable to lawsuit.