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Rare Device Reviews

Rated 4.6 based on 126 Reviews

600 Divisadero St, San Francisco, CA 94117, United States

Gift Shops | San Francisco, CA

Published on
July 17, 2024
Last updated
July 17, 2024

Reviews Summary

Rare Device appears to offer a varied and distinctive range of products, judging by the specific mentions of a reversible glass vase, colorful modern goods, and unique jewelry items. Customers view it as an excellent place for gift shopping, with numerous reviewers expressing satisfaction with the shop's ability to provide special and whimsical items. The shop is also commended for its periodic rotation of merchandise, which keeps the selection fresh and appealing. However, customer service experiences seem to be inconsistent – while some patrons feel warmly welcomed and praised the helpful staff, another customer reports feeling ignored on several visits. Issues with product quality have also surfaced, particularly with the jewelry, where there is a report of a customer experiencing a breakage and subsequently not receiving satisfactory after-sales support.
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What Customers Are Saying About Rare Device?

perfect gift for my design-minded friend

love this shop

Perfect for gift shopping

Definitely worth checking out

welcomes with warmth

super nice and friendly

Nice array choice

get ignored every time

Overpriced, fragile jewelry

Trustguide uses AI to extract key phrases from reviews about Rare Device and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Rare Device's customers had a positive experience.

Positive
70%
Neutral
10%
Negative
20%

Rare Device Ratings

5

As of Based on 126 revies as of Jul 17, 2024

Rare Device Score

70%

As of Based on 126 revies as of Jul 17, 2024

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Customer Reviews

As of Jul 17, 2024, 126 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Rare Device's publicly available reviews View source

Liz Z. rated Rare Device 5 stars
a month ago
Adorable shop full of beautiful, whimsical things. A person working there helped me pick out the perfect gift for my design-minded friend--this gorgeous reversible glass vase-- who loved it! Also my favorite place to get cards for birthdays/holidays and such. Every time I walk by it, I feel lucky to have such a special shop in my neighborhood :-)
Danie Guerrero rated Rare Device 5 stars
3 weeks ago
I pretty much get ignored every time i visit this shop. No hello, no eye contact, no good bye or thanks for visiting. Clearly they are capable of such service because I can see and hear how excited they are with customers of a specific origin. I love checking out kids stuff. I’ve visited the shop while in my work uniform (I work in the area) and in casual wear and every time I feel less then welcomed. Today I just got tired of it so 👍
Tammy Vinson rated Rare Device 5 stars
3 weeks ago
If you love colorful modern goods, you’ll love this shop! Perfect for gift shopping, and sometimes they carry local-themed items as well.

Frequently Asked Questions About Rare Device

Does Rare Device offer a diverse range of products?

Yes, Rare Device is known for its varied and unique range of products, including gifts, art prints, jewelry, and household items with a modern aesthetic and sometimes locally themed.

What do customers say about the service at Rare Device?

Customer opinions on service at Rare Device vary. While some praise the staff's friendliness and helpfulness, others have felt ignored or have experienced unsatisfactory service, particularly regarding post-purchase support for the store's products.

Are there any concerns about product quality at Rare Device?

There have been isolated complaints regarding product quality, specifically pertaining to jewelry items. Customers have reported issues with durability, and some have expressed dissatisfaction with the handling of refunds or exchanges.

About Rare Device

Gift Shops
Store/gallery featuring housewares & art objects by local designers, artists & artisans.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.