Turn your 5-Star reviews into powerful social proof
Request an invite
Get the latest reputation report for this company

We regularly update our reputation report by analyzing recent customer feedback. By signing up, you agree to receive an updated report for this company when we publish it.

Please share a few details.

Thank you

You need to sign up to access this feature.

Oops! Something went wrong while submitting the form.
Close

Trustguide is dedicated to impartiality. All of our reputation reports are sourced from publicly available reviews.

homepage
/
Miami, FL
/
Pool Services
/
Pinch A Penny Pool Patio Spa
Thank you!
Your submission has been received! One of our team will contact you soon.
Oops! Something went wrong while submitting the form.
1
Rating
2
Feedback
3
Confirmation
How would you rate your experience?

Select a rating

Continue
1
Rating
2
Feedback
3
Confirmation
Please tell us more about your experience.

Please share a few details.

Back
1
Rating
2
Feedback
3
Confirmation
Thank you

You need to sign up to access this feature.

Oops! Something went wrong while submitting the form.
Close

Thank you for your contribution. This feedback form is powered by Reeview. Learn more at Reeview.co

Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Request an invite
Mike, Adam and another 21,516 have joined the waitlist.

Pinch A Penny Pool Patio Spa Reviews

Rated 4.1 based on 237 Reviews

11035 Bird Rd, Miami, FL 33165, United States

Pool Services | Miami, FL

Visit website
Write a review
Visit website
Published on
March 1, 2024
Last updated
March 13, 2024
Own this business?
SummarySentimentRatingsReviewsFaqContact

Reviews Summary

Evaluating the company reputation of Pinch A Penny Pool Patio Spa based on customer reviews, there seems to be a notable disparity in experiences. A recurring theme is the dissatisfaction with customer service, particularly post-purchase support. Complaints include missed delivery appointments resulting in financial and time costs for customers, difficulty in obtaining service or assistance when needed, and poor communication amongst staff members. Instances were reported where managerial intervention was either absent or unhelpful, worsening customer frustration. Additionally, discordance between product pricing perceptions indicates concerns over value for money. While the store's selection and expertise in pool needs are acknowledged, these positives are overshadowed by the repeated emphasis on customer service failings.

Read more

What Customers Are Saying About Pinch A Penny Pool Patio Spa?

Trustguide uses AI to extract key phrases from reviews about Pinch A Penny Pool Patio Spa and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Pinch A Penny Pool Patio Spa's customers had a positive experience.

Positive
Neutral
Negative

Pinch A Penny Pool Patio Spa Ratings

1

As of Based on 237 revies as of Mar 01, 2024

Pinch A Penny Pool Patio Spa Score

As of Based on 237 revies as of Mar 01, 2024

Got a busrning question about Pinch A Penny Pool Patio Spa?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Mar 13, 2024, 237 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of Pinch A Penny Pool Patio Spa's publicly available reviews View source

Frances Kubat rated Pinch A Penny Pool Patio Spa 1 stars
4 months ago
Disappointing! When I went, there wasn't a single employee on the floor. Anyone could've walked in and took whatever they wanted without anyone knowing! The one employee I found, I asked him for help to check out. He didn't know much English and told me to wait. I stood by the cash register for quite some time before someone finally showed up. Then, they didn't know the code to log in to the computer and delayed the 3 people in line even more. Lastly, the one single item I went to get was OVERPRICED! At that point, I just didn't care, took my receipt, and don't plan to go back for a very long time. This place used to be my go-to for anything pool related. It has scaled down to the ground, unfortunately.
alejandro aguirre rated Pinch A Penny Pool Patio Spa 1 stars
6 months ago
I do not recommend this company I bought all my products here over $3000 dollars and I just expected to have service when needed and of course willing to pay for the service. But they don’t care to continue the service when try to schedule an appointment for service. Not very helpful not recommended.
MARITZA Gomez rated Pinch A Penny Pool Patio Spa 1 stars
6 months ago
Complete disaster. No help to be found. Only two employees. One very old and the other had no intention to do business.

Frequently Asked Questions About Pinch A Penny Pool Patio Spa

Can I expect reliable service and support for my purchase at Pinch A Penny Pool Patio Spa?

Based on customer reviews, service and post-purchase support have been inconsistent. While there are positive reports about in-store assistance, there is also significant feedback about missed appointments, subpar follow-up, and communication issues, suggesting that reliable service may not be guaranteed.

Does Pinch A Penny Pool Patio Spa offer competitive pricing on their products?

Customer perception of pricing varies. Some reviews indicate that products may be overpriced, suggesting that it is advisable for customers to compare prices with other providers before making a purchase decision.

If I have an issue with a purchase from Pinch A Penny Pool Patio Spa, can I expect a straightforward resolution process?

Based on several reviews, resolving issues may not be straightforward. Customers have reported difficulty in getting refunds, poor communication from management, and unhelpful responses, which implies that resolutions may require persistence and may not always be satisfactory.

About Pinch A Penny Pool Patio Spa

Pool Services
11035 Bird Rd, Miami, FL 33165, United States
Visit website
+1305-221-0673

Chain stocking a range of products for swimming pools & spas, including chemicals, toys & equipment.

Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
PreferencesDenyAccept
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Request an invite
Mike, Adam and another 21,516 have joined the waitlist.