Paddio Reviews

Hi, I want to share my experience that I was not happy with Ms Gina because I had to chase her many times with phone calls and she would not attend phone calls. She would prefer to reply me in messages that too when she was available instead of phone calls. We also emailed her but we never got a reply quick from her. And she always made excuses not to reply saying that she would prefer to be on message and that she was busy. That's all she would say all the time. I feel like if you were in this position you should give your 100% and always be attentive and aware of your clients situation and their feelings as well. But on the other side Mr Brandon who was the credit team person he was very patient with us throughout the whole process he was always there to give us great advice and he would never be bothered by us at all. But I was not happy with Ms Gina, there was a situation that happened as well where she was giving us a hard time with the credit score. I kept insisting her to check our credit score because it went up and she's just was in denial and did not want to do that very soon again. It's hard for her to communicate with us, I also remember she asked if my husband was a permanent resident or was on Visa something like that I don't know if that's a question that should be asked or not but I just don't know if I want to proceed further. We as clients should matter 100% because we are in a position where we are striving to find a suitable environment that we are comfortable in and need to understand the whole situation even if we ask questions repeatedly. It's just a hard process and we are a young couple so we are learning.This is my honest review not to criticize anyone.

I had the pleasure of working with Nick as my loan officer from start to finish, and I can confidently say that my experience was exceptional. The team at Paddio takes great care in training their employees to treat clients like family, which truly sets them apart in the industry. Nick was incredibly attentive and responsive to all my inquiries throughout the process. He went above and beyond, even making time during his personal time to ensure all my questions were answered. His dedication and support made a significant difference, and I genuinely feel that I have gained a friend through this journey. As a first-time homebuyer, I was initially apprehensive about the process, but Nick's guidance made it much less intimidating. I wholeheartedly recommend Paddio to anyone seeking a loan officer—especially first-time homebuyers. Thank you, Nick, for your unwavering support and for making this experience a positive one!