Own Up Reviews

Overall, customer sentiment toward Own Up’s mortgage brokerage services is notably positive, with reviewers frequently highlighting quick responses, effective communication, and staff members such as Jenn, Dee Brown, and Tyler by name. Customers mention both the ease of the process and the helpfulness of the team in securing competitive rates. There are critical perspectives, mostly related to information sharing and unwanted calls, as well as delays or issues with pre-approvals.

Common feedback includes praise for Own Up’s fast pre-approval process and knowledgeable, thorough staff, often making what can be a complicated mortgage search feel more manageable. Many clients appreciate that Own Up connects them with favorable options and supports them through each step, from the initial call to completion. However, several reviewers complain about receiving unexpected calls from multiple lenders and, in some instances, encountering unresponsive communication from staff members.

Overall, Own Up is regarded as a responsive and informative mortgage broker, with most customers reporting successful experiences finding competitive rates and mortgage solutions. While some clients across the United States mention process issues and unwanted communications, many return to use the service again, indicating a solid reputation with room for improvement in customer information handling.

Own Up is a mortgage broker that connects prospective homebuyers with a curated network of mortgage lenders. The company operates digitally, facilitating mortgage rate comparisons and introductions between clients and lending partners to help secure competitive loan offers.

Own Up’s process involves an online questionnaire followed by personalized communication from staff members, who guide clients through lender selection, pre-approval, and completion of mortgage documentation. The company acts as an intermediary, streamlining the mortgage application journey through digital tools and one-on-one assistance.