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Ocean Avenue Veterinary Hospital Reviews

Rated 4.3 based on 704 Reviews

1001 Ocean Ave, San Francisco, CA 94112, United States

Vets San Francisco

Published on
February 23, 2024
Last updated
June 15, 2025

What Customers Are Saying About Ocean Avenue Veterinary Hospital?

most excellent surgeon

amazing care of my pup

saved my dog’s life

extraordinarily competent veterinarian

Wonderful, caring, and knowledgeable staff

their compassion and professionalism

very kind and made the process as easy as possible

such incredible vets

done very respectful and were great

very nice

Trustguide extracts key phrases from reviews about Ocean Avenue Veterinary Hospital and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Ocean Avenue Veterinary Hospital's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Ocean Avenue Veterinary Hospital Ratings

5

As of Based on 704 revies as of Feb 23, 2024

Ocean Avenue Veterinary Hospital Score

90%

As of Based on 704 revies as of Feb 23, 2024

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Customer Reviews

As of Jun 15, 2025, 704 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Ocean Avenue Veterinary Hospital's publicly available reviews View source

eileen bulger rated Ocean Avenue Veterinary Hospital 5 stars
5 days ago
My 8 yr/old Nellie was found to require surgery to repair her 2 rear ACLs and Dr Fady was the most excellent surgeon from Ocean Ave Vet Hospital who performed this surgery. The recovery took several weeks and I was able to call or go over to OAVH as needed, to get my Nellie assessed as she recovered, along with great recommendations and support from the doctors, the tech’s and the front desk staff. This is a team of dedicated individuals that I highly recommend🦮🐕🐕‍🦺❤️❤️❤️❤️❤️
Brandon Yung rated Ocean Avenue Veterinary Hospital 5 stars
3 months ago
Dr. Gonzales took amazing care of my pup! We came on a Friday for an emergency puncture wound, without a wait to be seen. The facility is updated and well lit in comparison to other vet hospitals I have been to. We came back in 2 hours and everything went well. All the staff were professionals and easy to communicate with about her status. I also asked for advice on approaching the owner of the dog that bit my pup and they were very helpful. Would definitely come here again if needed.
James Taugher rated Ocean Avenue Veterinary Hospital 5 stars
3 months ago
My dog had a very tragic accident and I had multiple surgeons all over the Bay Area tell me they couldn’t perform surgery on my dog, I even had one local vet encourage me to put my dog down. The Ocean Ave team were confident they could surgically repair my dogs leg and guess what?! A year and a half later, my dog is running and playing like nothing ever happened. The team here saved my dog’s life and I am eternally grateful to them. They were thorough, friendly and communicative. Not the cheapest option but you get what you pay for! Highly recommend.

Reviews Summary

Several reviewers highlight the competence and dedication of Ocean Ave Veterinary Hospital’s team, with consistent references to comprehensive care, clear communication, and compassionate support during both routine visits and emergencies. There is a recurring pattern of doctors going beyond standard service, such as promptly assessing pets post-surgery, creating detailed recovery plans, and accommodating last-minute or urgent cases. A few reviews mention that the costs are on the higher side, but suggest the quality and thoroughness of care received justifies the expense.

Ocean Ave Veterinary Hospital’s major strengths are its knowledgeable veterinarians, courteous staff, and a transparent, well-coordinated approach to diagnosing and treating both common and complex animal health issues. The facility’s ability to handle emergency situations, offer referrals, and maintain a professional yet caring demeanor stands out. Reviewers often express confidence in recommending this clinic to others dealing with challenging health situations for their pets.

The business establishes trust through consistent, positive outcomes and clear, ongoing communication before, during, and after procedures. Customer loyalty is evident among those returning for multiple visits or entrusting the team with deeply personal, end-of-life animal care decisions. The team’s willingness to explain procedures, address follow-ups, and provide emotional support reinforces the sense of reliability and professionalism cited throughout the reviews.
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Frequently Asked Questions About Ocean Avenue Veterinary Hospital

Do the veterinarians handle emergency cases?

Yes, Ocean Ave Veterinary Hospital provides care for emergencies, including after-hours and urgent situations. Reviewers mention their ability to accommodate last-minute visits and assist when other clinics are closed or full.

Is the staff compassionate during difficult end-of-life decisions?

Several reviewers note that the staff demonstrates significant kindness and compassion during euthanasia and other sensitive situations, offering clear explanations and support throughout the process.

Is the pricing considered expensive?

Some customers mention that services can be pricey, especially for complex procedures. However, most indicate they feel the quality of care and attention received justifies the cost.

About Ocean Avenue Veterinary Hospital

Vets
Ocean Ave Veterinary Hospital is an animal healthcare provider that offers veterinary services for pets, including diagnosis, surgical procedures, treatment planning, and routine check-ups. Its core service is delivered in-person at a clinical facility, responding to both scheduled appointments and emergency cases involving a variety of animal health needs.

The company operates with a team-based model, involving veterinarians, veterinary technicians, and support staff. Processes typically include comprehensive examinations, diagnostics, clear explanations of treatment options, follow-up appointments, and emergency care coordination. Referrals to other veterinary facilities are provided when overnight or specialized monitoring is required.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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