Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.

Ocean Avenue Veterinary Hospital Reviews

Rated 4.3 based on 616 Reviews

1001 Ocean Ave, San Francisco, CA 94112, United States

Vets | San Francisco, CA

Published on
February 23, 2024
Last updated
March 13, 2024

Reviews Summary

Ocean Avenue Veterinary Hospital (OAVH) generally receives high praise for its emergency and routine veterinary services, showcasing a strong reputation for quality care and customer satisfaction. Positive reflections frequently cite the hospital's ability to respond to emergencies, the professionalism and empathy displayed by staff, and the transparent communication regarding treatment options and pricing. Concerns are noted in regard to policy consistency, with isolated incidents of dissatisfaction centered around cases where perceived ethical practice came into question. The consistency in the portrayal of experienced and caring veterinarians such as Dr. Kim, and staff like Nikki, suggests a well-regarded team that resonates well with pet owners. The reference to competitively priced services indicates a consideration for customer financial concerns, which is appreciated by clients and enhances the reputation of the hospital.

Read more

What Customers Are Saying About Ocean Avenue Veterinary Hospital?

Trustguide uses AI to extract key phrases from reviews about Ocean Avenue Veterinary Hospital and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Ocean Avenue Veterinary Hospital's customers had a positive experience.

Positive
Neutral
Negative

Ocean Avenue Veterinary Hospital Ratings

5

As of Based on 616 revies as of Feb 23, 2024

Ocean Avenue Veterinary Hospital Score

As of Based on 616 revies as of Feb 23, 2024

Got a busrning question about Ocean Avenue Veterinary Hospital?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Mar 13, 2024, 616 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Ocean Avenue Veterinary Hospital's publicly available reviews View source

Ellie Cohen rated Ocean Avenue Veterinary Hospital 5 stars
3 weeks ago
Just left the vet, extremely satisfied with the whole team! Front desk girl was amazing at recognizing the emergency and the whole team involved- vet technician and veterinarian were so extremely patient and nice. We really have had bad experiences from other vets in SF. So this was a pleasant surprise. We have a 20 year old dog and we do everything in the world to take care of him so it's nice they understood us Thank you ocean vet hospital !
Julie Kim rated Ocean Avenue Veterinary Hospital 5 stars
3 weeks ago
My kitten had an accident and broke his femur/hip and needed FHO surgery. We had the added stress of it being Christmas Eve and called around to various vet hospitals in the area before finding OAVH. I got in touch with Nikki who was so friendly, thorough, and transparent about pricing/process. They were able to fit us in on the 26th and all went smoothly with my kitten’s surgery. It’s now been 5 weeks since the surgery and he is good as new jumping and playing as if nothing ever happened. Of course vet surgery is never cheap but their price was lower than the other hospitals I spoke to. My kitten and I are so grateful for Nikki and the doctors at OAVH and would highly recommend them to care for your furry companions!
Sahar rated Ocean Avenue Veterinary Hospital 5 stars
3 weeks ago
The vet lied about his own policy and refused to prescribe medication for our cat in an attempt to make more money. We had to go elsewhere and pay vet fees twice. We took our cat in for suspicion of ringworm. The vet recommended a UV light test that he could do on the spot, and he said that if the light test were positive he would go ahead and prescribe medication because the chance of false positive is very low. We got the test immediately, and it came back positive. Lo and behold, the vet comes back and says never mind, he won't prescribe medication until we pay for a second test and wait 10 days for its results to come back. Paraphrase of the conversation that ensued: Me: "So you changed your mind about your own policy and you want us to let the cat get sicker for the next 10 days and infect our other cat even though there's a 99% chance she has ringworm?" Vet: "Precisely. Would you like to go ahead and pay $110 for the culture?" We went to another vet, who did the same test and prescribed meds immediately. She started to get better immediately. I don't want to think what would have happened if we'd let her go untreated another 10 days like this unethical vet wanted.

Frequently Asked Questions About Ocean Avenue Veterinary Hospital

Is Ocean Avenue Veterinary Hospital equipped to handle veterinary emergencies?

Yes, OAVH is capable of handling various veterinary emergencies, as evidenced by clients' testimonials regarding quick and professional emergency care, including urgent surgery and prompt treatment for acute conditions.

Do the veterinarians at OAVH communicate clearly about the treatment options and costs?

Most clients report positive experiences with veterinarians at OAVH regarding clear communication of treatment options and costs, emphasizing transparency and understanding of financial considerations.

Is it possible to secure timely appointments at OAVH, and is the check-in process efficient?

Clients frequently mention the ability to schedule timely appointments and appreciate the efficient check-in process, facilitated by an online system and a quick turnaround time for seeing the vet after arrival.

About Ocean Avenue Veterinary Hospital

Vets

Ocean Avenue Veterinary Hospital is a full-service animal hospital and welcomes both emergency treatment cases as well as pet patients in need of routine medical, surgical, and dental care. Dr. Shikher Singla has years of experience treating serious conditions and offering regular pet wellness care. Beyond first-rate pet care, we make our clinic comfortable, kid-friendly, and calm, so your pet can relax in the waiting room and look forward to meeting our San Francisco veterinary team.

Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.