Trustguide floating notification
Get Trustguide AI reviews widget free
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.
Medivet 24 Hour Southend logo

Medivet 24 Hour Southend Reviews

Rated 4.6 based on 451 Reviews

Vets in Southend-on-Sea

281 Eastwoodbury Ln, Southend-on-Sea SS2 6UH

Published on
August 15, 2025
Last updated
August 15, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Medivet 24 Hour Southend's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

Got a busrning question about ?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

What Customers Are Saying About Medivet 24 Hour Southend?

very welcoming and kind

a really positive experience

empathy and compassion was amazing

wonderful friendly staff

kindness and consideration

care received from the vet was good

so caring

amazing with him

so helpful and kind and supportive

very kind, patient and understanding

Trustguide extracts key phrases from reviews about Medivet 24 Hour Southend and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Aug 15, 2025, 451 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Medivet 24 Hour Southend's publicly available reviews View source

BEVERLEY MAYNARD rated Medivet 24 Hour Southend 5 stars
3 weeks ago
This is some text inside of a div block.
You can easily get an appointment within a few days and see your preferred vet. The staff are very welcoming and kind. Our vet has owned a Greyhound so knows my dog's needs extremely well. We respect him and follow his advice.
Pam Durrant rated Medivet 24 Hour Southend 5 stars
2 months ago
I have only recently got a dog so this was my first experience of going to the vet since I was a child. I felt really nervous but the receptionists immediately made me feel at ease and made a fuss of my dog - they also gave her a treat to make her feel at home. The vet was really friendly, calm and thorough with Gwen (my dog). She took her time talking to Gwen before she listened to her heart and then administered her injections and checked her over. All in all it was a really positive experience.
Karen Cloke rated Medivet 24 Hour Southend 5 stars
2 months ago
Thankyou to each and everyone of the staff at Medivet Southend. Within an hour of ringing out of hours my beautiful 16 year old Nala was sent on her way over the Rainbow 🌈 bridge . Your empathy and compassion was amazing . After care was excellent too . Thankyou again

Reviews Summary

Reviewers consistently note a highly positive experience with Medivet Southend’s veterinary services, mentioning welcoming, compassionate staff and knowledgeable vets who demonstrate strong empathy and care, especially in difficult circumstances such as euthanasia and emergencies. The majority of comments emphasize friendly teams, staff going out of their way to ease anxiety for both pets and owners, and personalized attention by experienced professionals. One review did raise concerns about previous billing and communication issues, though it was balanced by recent praise for responsive emergency care.

Common feedback includes the staff’s friendliness, patient approach, and consistent ability to fit patients in at short notice—even outside typical hours or for urgent cases. Professionalism, thoroughness in examinations, and understanding toward nervous or challenging animals are cited repeatedly. The aftercare and ability to handle distressing situations, like end-of-life care, also stand out as key strengths among clients in Southend.

Overall, Medivet Southend is regarded as a highly reliable and compassionate provider within the veterinary industry in the Southend area. Its reputation is strengthened by repeat customers and consistent, personalized attention. Customers are willing to return for both regular treatments and emergencies, supporting Medivet Southend’s role as a trusted veterinary service in the region.
Read more

Frequently Asked Questions About Medivet 24 Hour Southend

How does Medivet Southend handle emergency appointments?

Medivet Southend is able to accommodate patients for urgent and out-of-hours treatment, often fitting in pets quickly even when their usual vet is closed. Several reviews mention being seen promptly during emergencies.

Are the staff at Medivet Southend compassionate during difficult times?

Yes, many customers highlight the staff's empathy and compassion, particularly when handling end-of-life situations or distressing events such as a pet's euthanasia or serious accidents.

Will my pet be comfortable and at ease during visits?

Reviews suggest that both the reception team and medical staff focus on putting pets at ease, using treats, a gentle approach, and patience—especially with nervous or challenging animals.

About Medivet 24 Hour Southend

Vets
Medivet Southend offers veterinary healthcare services focused on dogs, cats, and other companion animals. The company operates physical veterinary clinics, providing routine checkups, vaccinations, emergency treatment, surgery, and end-of-life care. Services also include health plans for ongoing preventative care and consultations with experienced veterinarians.

Medivet Southend functions through in-person appointments scheduled by phone or in person. The workflow involves reception staff greeting clients, nurses assisting with treatment, and veterinarians performing medical examinations and procedures. They accommodate both routine and emergency visits, with some locations offering 24-hour or out-of-hours support for urgent cases.
Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
15575240980346268183
Install Trustguide reviews widget on your website
Trustguide floating notification
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.