Moorview Vets Reviews

Overall sentiment toward this veterinary clinic is strongly positive, anchored by repeated references to friendly staff, welcoming attitudes, and knowledgeable, accommodating vets. Customers appreciate the reasonable pricing, caring approach to pets, and feel confidence in the staff’s competence. Criticisms are present around booking difficulties, administrative errors, and isolated customer service issues, such as trouble accessing amenities.

Common themes include professional and compassionate handling of animals, with staff and vets described as making both owners and pets feel at ease. Reviewers mention appreciated features like detailed explanations during emergencies, positive experiences across different branches, and receptionists going above and beyond. Small frustrations, such as appointment booking challenges and difficulties with medical records transfer, highlight operational areas that may need improvement.

In summary, this veterinary practice has cultivated a reputation for professionalism and empathy, particularly in the Backworth and Ashington areas. The high level of customer trust is supported by numerous recommendations and loyalty, though a few administrative issues suggest room for further refinement. The company is generally regarded as a reliable and caring option for pet healthcare in the region.

This company is a veterinary clinic offering medical and wellness services for pets, including dogs and other small animals. Services include routine check-ups, vaccinations, emergency care, and pet health consultations. Care is provided in physical locations by qualified veterinary staff and reception teams.

The clinic operates from fixed branches, including facilities in Backworth and Ashington. Appointments can be made by phone and are managed by receptionists. The company handles both scheduled and urgent visits, provides detailed explanations regarding animal health, and manages medical records and documentation as part of its workflow.