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Nexus Auto Transport Reviews

Rated 4.3 based on 5182 Reviews

444 N Michigan Ave #1200, Chicago, IL 60611, United States

Courier Services Chicago

Published on
July 23, 2025
Last updated
July 23, 2025

Reviews Summary

The overall sentiment toward Nexus Auto Transport is strongly positive, as reflected in consistent praise for reliability, clear communication, and on-time delivery. Reviewers repeatedly mention the accuracy of price quotes, professionalism of drivers, and seamless coordination, including specific references to staff such as Sam, Adam, Daisy, Mara, and Natalie. There are no notable or recurring criticisms, with customers routinely expressing satisfaction with both the scheduling flexibility and absence of hidden charges.

Frequent themes in the feedback include excellent communication, professional handling of vehicles, and flexible arrangements—especially accommodating unique scheduling needs and providing prompt status updates. Customers across multiple US states such as California, Texas, Florida, Michigan, and South Carolina highlight punctuality and care taken by Nexus in the auto shipping process, with drivers keeping clients informed and even taking detailed photos for transparency.

In summary, Nexus Auto Transport is regarded as a highly reliable car shipping solution across the United States, earning repeat customers and strong referrals. Reviewers emphasize responsive service, attention to detail, and smooth issue resolution, solidifying the company’s positive reputation for auto transportation in diverse US regions.
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What Customers Are Saying About Nexus Auto Transport?

I couldn’t have been more Satisfied

Delivery in Michigan was on time

the experience was excellent

They were amazingly quick to respond

the experience was outstanding

No hidden fees, no surprises just excellent service

Communication was fast and they were timely

driver was professional and curtious

very professional and accommodating

coordination was fast and quality of service was top notch

Trustguide extracts key phrases from reviews about Nexus Auto Transport and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Nexus Auto Transport's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Nexus Auto Transport Ratings

5

As of Based on 5182 revies as of Jul 23, 2025

Nexus Auto Transport Score

100%

As of Based on 5182 revies as of Jul 23, 2025

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Customer Reviews

As of Jul 23, 2025, 5182 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Nexus Auto Transport's publicly available reviews View source

MrJuicema rated Nexus Auto Transport 5 stars
4 months ago
I recently used Nexus Auto Transport to help move my Jeep Grand Cherokee from Northern California to South Texas, and I couldn’t have been more Satisfied with the experience. The price that I was quoted was exactly what I paid- no hidden fees or unexpected charges. The driver was fantastic, keeping in touch with me throughout the journey with updates on his location and estimated arrival time. He arrived on the scheduled pick up date and delivered my vehicle right on time as promised. The communication was excellent, and the entire process was seamless. I highly recommend Nexus for anyone looking for a reliable and hassle free car shipping service.
Bethany Hill-Jones rated Nexus Auto Transport 5 stars
a month ago
Had to call Nexus due to a last minute change in plans. Nexus had Mark at our house in Central Florida within three hours. Delivery in Michigan was on time and my car was in great shape. No issues. Would recommend their services.
Fikir Kibret rated Nexus Auto Transport 5 stars
a month ago
I recently shipped my car from Seattle to Chicago with Nexus Auto Transport, and the experience was excellent. The shipment went smoothly from start to finish. The driver, Mara, was great—he kept me informed with updates throughout the process and delivered the car right on time. I really appreciated the clear communication and punctual service. Highly recommend!

Frequently Asked Questions About Nexus Auto Transport

Will my car arrive on time when using Nexus Auto Transport?

Yes, customers consistently report that Nexus Auto Transport delivers vehicles exactly on schedule or sometimes even earlier than expected. Drivers communicate regularly to update on arrival times, providing a reliable timeline from pickup to drop-off.

How does Nexus Auto Transport handle changes to pickup or delivery dates?

Nexus Auto Transport demonstrates flexibility and is willing to adjust pickup or delivery dates when customer plans change. Reviewers note that the company accommodates schedule modifications and responds quickly to requests.

Does Nexus Auto Transport provide status updates during the shipping process?

Yes, the company provides regular updates throughout the shipping process. Drivers and customer service representatives stay in contact with customers, offering updates on location, estimated arrival, and delivery status until the job is complete.

About Nexus Auto Transport

Courier Services
Nexus Auto Transport specializes in transporting vehicles across long distances, serving customers who need to move cars between locations throughout the United States. The company operates as a full-service auto transport provider, assisting with car shipping for individuals and families relocating or for college students and others needing vehicle delivery.

Nexus Auto Transport coordinates shipments through direct customer engagement, providing pricing estimates, scheduling pickup and delivery, and maintaining active communication via calls and texts. The company employs both open and enclosed car carriers, adheres to set pickup and delivery schedules, and uses professional drivers to ensure safe handling and on-time transport.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.