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Mortgage Advice Bureau-Edinburgh Reviews

Rated 4.9 based on 432 Reviews

114, Centrum House, Dundas St, Edinburgh EH3 5DQ

Mortgage Broker | Edinburgh

Published on
February 22, 2024
Last updated
March 13, 2024

Reviews Summary

The Mortgage Advice Bureau (MAB) appears to enjoy a strong reputation for quality service, as indicated by recent customer reviews. Clients frequently commend the professionalism, communication, and supportive nature of the MAB team. Advisors such as Jordan, Joshua, Amanda, Steve Wilson, Rob, Josh, Dionne, Grant, Jaimie, and Rob Thompson are praised for their effective guidance and clarity throughout various processes, which include purchasing a first home, remortgaging, and mortgage renewals. Customers particularly appreciate the seamless and stress-free experiences facilitated by the advisors' responsiveness and thorough explanations. The practice of providing regular updates and a clear breakdown of information is also highlighted as a positive aspect of the customer experience, contributing to a sense of reassurance and confidence in the service provided. Recurring themes in the reviews are the effectiveness in simplifying complex processes and the personalized attention, along with a proactive communication style that caters to the customers' needs, particularly for first-time buyers.

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What Customers Are Saying About Mortgage Advice Bureau-Edinburgh?

Trustguide uses AI to extract key phrases from reviews about Mortgage Advice Bureau-Edinburgh and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Mortgage Advice Bureau-Edinburgh's customers had a positive experience.

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Mortgage Advice Bureau-Edinburgh Ratings

5

As of Based on 432 revies as of Feb 22, 2024

Mortgage Advice Bureau-Edinburgh Score

As of Based on 432 revies as of Feb 22, 2024

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Customer Reviews

As of Mar 13, 2024, 432 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Mortgage Advice Bureau-Edinburgh's publicly available reviews View source

Megan Pettipher rated Mortgage Advice Bureau-Edinburgh 5 stars
3 weeks ago
My partner and I had problems with a previous mortgage advisor and we collectively agreed it was near impossible to be able to achieve buying a house. We decided to try mortgage advise bureau because I heard good reviews about the company and those reviews we're indeed correct! Jordan and Joshua, our mortgage advisor and finance manager have been absolutely amazing throughout the entire process.whenever we had a question or confused, they would contact us immediately, clarifying the situation. They've explained every detail to us clearly, making every step as simple as it can be when buying a house, especially it being our first home! We're now near to the end of the buying process and I'm so happy to have had Jordan and Joshua on our mortgage case, I will definitely be recommending them both to my family and friends. Thank you mortgage advise bureau and team! We couldn't have done it without your help.
Elena Wilkinson rated Mortgage Advice Bureau-Edinburgh 5 stars
2 months ago
We used MAB a couple of years ago when we bought our first house, and Amanda was brilliant. We have just gone through the mortgage renewal process (free of charge!), and again the advice, guidance and clarity Amanda offered throughout (a process which feels very complex to a novice) was invaluable. She gave us complete confidence and peace of mind. My partner and I cannot recommend enough.
Rebecca Stewart rated Mortgage Advice Bureau-Edinburgh 5 stars
2 months ago
Steve Wilson recently helped me with the remortgage of my home and I would absolutely recommend him. This was the first time I've had to do this and he went over all my options clearly and looked into the best one for me. On completion it was so simple! The team have checked in with me since to ensure I've been happy with everything and I wouldn't have a problem sticking with them in the future and recommending them to others.

Frequently Asked Questions About Mortgage Advice Bureau-Edinburgh

Can first-time homebuyers expect comprehensive support from MAB?

Yes, MAB has received praise from first-time homebuyers for its clear communication, regular updates, and thorough guidance throughout the mortgage process.

Is the mortgage renewal service offered by MAB free of charge?

According to customer feedback, MAB does offer a free mortgage renewal process, adding value to their service offering.

Are customers able to receive regular updates on their mortgage applications?

Yes, MAB is recognized for providing regular calls and emails with updates on mortgage applications, ensuring that customers are well-informed throughout the process.

About Mortgage Advice Bureau-Edinburgh

Mortgage Broker

Mortgage Advice Bureau is a leading mortgage network, winning awards for the quality of its advice and service. We can help with first-time buyers, remortgages, buy-to-let, help to buy & more. We have access to over 12,000 mortgages from over 90 lenders and take care of everything from helping you select the right mortgage to handling the whole application process. Your home may be repossessed if you do not keep up repayments on your mortgage. There may be a fee up to 1%, typical 0.3%.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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