homepage
/
Edinburgh
/
Mortgage Broker
/
Mortgage Advice Bureau-Edinburgh
Mortgage Advice Bureau-Edinburgh

Mortgage Advice Bureau-Edinburgh Reviews Summary

Rated 4.9 Star based on 432 Reviews

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
432
reviews
Excellent
Good
Average
Fair
Poor
Published on
February 22, 2024
Last updated
March 13, 2024

What do customers think about Mortgage Advice Bureau-Edinburgh?

The Mortgage Advice Bureau (MAB) appears to enjoy a strong reputation for quality service, as indicated by recent customer reviews. Clients frequently commend the professionalism, communication, and supportive nature of the MAB team. Advisors such as Jordan, Joshua, Amanda, Steve Wilson, Rob, Josh, Dionne, Grant, Jaimie, and Rob Thompson are praised for their effective guidance and clarity throughout various processes, which include purchasing a first home, remortgaging, and mortgage renewals. Customers particularly appreciate the seamless and stress-free experiences facilitated by the advisors' responsiveness and thorough explanations. The practice of providing regular updates and a clear breakdown of information is also highlighted as a positive aspect of the customer experience, contributing to a sense of reassurance and confidence in the service provided. Recurring themes in the reviews are the effectiveness in simplifying complex processes and the personalized attention, along with a proactive communication style that caters to the customers' needs, particularly for first-time buyers.

Positive Feedback

Customers particularly highlight the personalized and thorough service offered by MAB's advisors, citing instances of clear, jargon-free explanations and prompt responses to inquiries, contributing to a simplified home-buying and mortgage process. The team's attentiveness and assurance are applauded, giving customers confidence in their financial decisions. Frequent mentions of successful first-time home purchases, smooth remortgaging experiences, and cost-effective renewals illustrate MAB's commitment to catering to individual client needs. Certain advisors are called out by name, suggesting a level of personal engagement and expertise that resonates strongly with clients. Free renewal services, proactive deal searching, and post-completion check-ins further solidify the positive image of MAB, demonstrating a comprehensive and client-oriented approach to mortgage advising.

Concerns and Threads

While the collected reviews are overwhelmingly positive, they do not provide enough data to identify specific negative trends or experiences concerning the Mortgage Advice Bureau. The absence of critical feedback in the provided data may suggest a high level of customer satisfaction. However, it is essential to note that this data may not represent the entire spectrum of customer experiences, and potential negative feedback might not be included in this selection of reviews.

Frequently asked questions about Mortgage Advice Bureau-Edinburgh

Can first-time homebuyers expect comprehensive support from MAB?

Yes, MAB has received praise from first-time homebuyers for its clear communication, regular updates, and thorough guidance throughout the mortgage process.

Is the mortgage renewal service offered by MAB free of charge?

According to customer feedback, MAB does offer a free mortgage renewal process, adding value to their service offering.

Are customers able to receive regular updates on their mortgage applications?

Yes, MAB is recognized for providing regular calls and emails with updates on mortgage applications, ensuring that customers are well-informed throughout the process.

What are customers saying about Mortgage Advice Bureau-Edinburgh

Mortgage Advice Bureau-Edinburgh
Megan Pettipher
5-Star
3 weeks ago
My partner and I had problems with a previous mortgage advisor and we collectively agreed it was near impossible to be able to achieve buying a house. We decided to try mortgage advise bureau because I heard good reviews about the company and those reviews we're indeed correct! Jordan and Joshua, our mortgage advisor and finance manager have been absolutely amazing throughout the entire process.whenever we had a question or confused, they would contact us immediately, clarifying the situation. They've explained every detail to us clearly, making every step as simple as it can be when buying a house, especially it being our first home! We're now near to the end of the buying process and I'm so happy to have had Jordan and Joshua on our mortgage case, I will definitely be recommending them both to my family and friends. Thank you mortgage advise bureau and team! We couldn't have done it without your help.
Mortgage Advice Bureau-Edinburgh
Elena Wilkinson
5-Star
2 months ago
We used MAB a couple of years ago when we bought our first house, and Amanda was brilliant. We have just gone through the mortgage renewal process (free of charge!), and again the advice, guidance and clarity Amanda offered throughout (a process which feels very complex to a novice) was invaluable. She gave us complete confidence and peace of mind. My partner and I cannot recommend enough.
Mortgage Advice Bureau-Edinburgh
Rebecca Stewart
5-Star
3 weeks ago
Steve Wilson recently helped me with the remortgage of my home and I would absolutely recommend him. This was the first time I've had to do this and he went over all my options clearly and looked into the best one for me. On completion it was so simple! The team have checked in with me since to ensure I've been happy with everything and I wouldn't have a problem sticking with them in the future and recommending them to others.
Read all reviews

About Mortgage Advice Bureau-Edinburgh

Mortgage Broker

Mortgage Advice Bureau is a leading mortgage network, winning awards for the quality of its advice and service. We can help with first-time buyers, remortgages, buy-to-let, help to buy & more. We have access to over 12,000 mortgages from over 90 lenders and take care of everything from helping you select the right mortgage to handling the whole application process. Your home may be repossessed if you do not keep up repayments on your mortgage. There may be a fee up to 1%, typical 0.3%.

Expand