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Los Feliz Small Animal Hospital Reviews

Rated 4.8 based on 922 Reviews

3166 Los Feliz Blvd, Los Angeles, CA 90039, United States

Vets | Los Angeles, CA

Published on
February 25, 2024
Last updated
March 13, 2024

Reviews Summary

Los Feliz Small Animal Hospital (LFSAH) garners a predominantly positive reputation from the customer reviews, with repeated praise for its attentive and caring veterinary team. Clients frequently mention the personalized attention their pets receive, such as being greeted by name and the thoroughness with which LFSAH manages pet health records, included but not limited to, the convenience offered when submitting claims to pet insurance carriers. Dr. Galleet Khouban, in particular, receives specific commendations for her patience, advice, and diligent follow-ups on pet care. Continuity of care seems well established, with clients returning due to the hospital's reputation for genuinely prioritizing animal well-being. However, one notable area of contention is the perceived obligation for unnecessary treatments and exams as a precursor to providing services like vaccinations, which some customers interpret as a strategy to increase billing rather than a focus on pet health.

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What Customers Are Saying About Los Feliz Small Animal Hospital?

Trustguide uses AI to extract key phrases from reviews about Los Feliz Small Animal Hospital and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Los Feliz Small Animal Hospital's customers had a positive experience.

Positive
Neutral
Negative

Los Feliz Small Animal Hospital Ratings

5

As of Based on 922 revies as of Feb 25, 2024

Los Feliz Small Animal Hospital Score

As of Based on 922 revies as of Feb 25, 2024

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Customer Reviews

As of Mar 13, 2024, 922 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Los Feliz Small Animal Hospital's publicly available reviews View source

Leilani Lynn rated Los Feliz Small Animal Hospital 5 stars
a month ago
LFSAH takes such great care of their patients. Everyone on the veterinary team knows my fur baby’s name each time we come in for a visit. Plus, they send useful reminders and keep very detailed records - perfect for sending to your pet insurance carrier.
Benjamin Kheiri rated Los Feliz Small Animal Hospital 5 stars
a week ago
I had the best care for my little puppy with Dr. Galleet Khouban! as a first time dog owner, she was so kind, patient, and willing to give me great advice and recommendations to take care of my puppy. Additionally, she goes the extra mil with follow-ups to make sure my puppy is doing well after visits.
Kimberly McClendon rated Los Feliz Small Animal Hospital 5 stars
a week ago
I have been bringing my kitty here since she was a baby. The vets and staff have been so nice and believe it or not, my kitty is so calm with all of them. That’s a rarity with cats. They have been so helpful when I had to bring her in after having her spayed. They made her tummy feel better and I couldn’t be happier. I have been to a couple vets in the past with other pets and you could tell it was all about the money. So far, only Los Feliz small animal hospital and Beverly Hills Small Animal Hospital have actually cared about my pets well-being and they really care about animals.

Frequently Asked Questions About Los Feliz Small Animal Hospital

Does LFSAH offer personalized care for my pet?

According to customer feedback, LFSAH is known for providing personalized care to pets, with the veterinary team often recognizing the animals by name and tailoring treatments and follow-ups to each pet's specific needs.

Is the staff at LFSAH responsive and helpful?

Many clients have reported that the staff at LFSAH are both responsive and helpful, frequently answering questions, managing detailed health records efficiently, and following up on pet care even after routine checkups.

Are there any concerns with the cost of care at LFSAH?

Some reviews suggest that the treatments and tests at LFSAH can be costly, with a few customers expressing concerns about potentially unnecessary services leading to higher bills. It is advisable for pet owners to discuss and understand the costs and necessity of treatments in advance.

About Los Feliz Small Animal Hospital

Vets

Los Feliz Small Animal Hospital is a full-service veterinary hospital in the Los Feliz neighborhood of Los Angeles. We’ve been serving the pets of Los Angeles and beyond for over 90 years.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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