Lillywhites, located in Piccadilly Circus, garners mixed reviews that reflect upon its reputation as a sports gear retailer. On one hand, customers praise its extensive collection of branded sportswear and the availability of durable, high-quality products suitable for professionals and casual sports enthusiasts alike. The store layout is complimented for its organization, providing easy navigation for shoppers. Additionally, the customer service, led by knowledgeable staff who provide helpful recommendations, is frequently highlighted as a strong point, particularly in specialized areas like the 5th floor running section. Conversely, issues such as insufficient stock in certain sizes, a notable shift from a variety of high-quality sports gear to entry-level stock, and criticism of customer service, including instances of rudeness and unhelpfulness, tarnish its reputation. Some customers feel that Lillywhites no longer lives up to its claim as 'the finest sports shop in the world,' suggesting a decrease in the range and quality of products compared to previous years.
Lillywhites Reviews
Rated 3.7 based on 764 Reviews
24-36 Regent Street Saint James's, St. James's, London SW1Y 4QF
Sports Shops | London
