Late Night Pharmacy And Opticians Reviews
Rated 3.8 based on 111 Reviews
Pharmacies in Birmingham
328-330, Dudley Rd, Birmingham B18 4HJ
Published on
February 21, 2024
Last updated
July 10, 2025
The overall company reputation of Late Night Pharmacy and Opticians, based on recent reviews, appears to be largely positive, particularly due to their accommodating hours and willingness to assist customers in urgent situations. There are positive mentions of the staff being friendly, efficient, and going above and beyond to provide exceptional service, even during off hours such as late evenings, bank holidays, and even Christmas Day. Crucially, the pharmacy's attentiveness and diligence in handling prescription issues are commended, reflecting a strong commitment to customer care. The pharmacist's actions, such as noticing incorrect dosages and engaging directly with medical professionals, have been crucial in fostering trust and high regard among customers. However, concerns have been raised about inconsistent phone availability, stock issues creating anxiety for customers, and seemingly unprofessional pricing practices requiring haggling, which detracts from the overall customer experience. These operational challenges could be limiting factors in the perception of the company's efficiency and professionalism.
Yes, the staff are praised for their responsiveness and willingness to help, even during late evenings, on bank holidays, and on special days like Christmas.
Most feedback is positive about obtaining prescriptions, with pharmacists taking active steps to rectify any issues. However, there are some concerns about medication stock levels and occasional trouble with prescription pricing.
Some customers have reported difficulty in getting through to the pharmacy, often finding the phone line busy, which has been a source of frustration and anxiety for those needing timely service.
Pharmacy services.Optician services available Mon-WedCollection and delivery for those on regular itemsPCR and antigen testing for travelHajj/Umrah vaccinationsCOVID vaccinations on clinic daysWe are open on bank holidays from 12pm-10pmCall us on 0121 454 4466 to arrange