Kings Pharmacy And Opticians Reviews
Rated 4.6 based on 56 Reviews
Pharmacies in Birmingham
Unit 1, 1-3, Pershore Rd S, Cotteridge, Birmingham B30 3EE
Published on
March 5, 2024
Last updated
July 10, 2025
Kings Pharmacy & Travel Clinic appears to provide polarized experiences to its customers, impacting its reputation both positively and negatively. A section of the consumers express a disappointing experience, primarily due to recurring issues with prescription management and perceived unprofessional attitudes, including complaints of receiving incorrect notifications about prescription authorizations and experiencing unapologetic responses from the staff. Conversely, there are multiple accounts of positive interactions, with customers praising the friendly, patient, and helpful service. The facility is commended for its convenience, including Saturday openings and the ability to receive multiple services in one visit. The presence of helpful staff, a range of products, and a welcoming environment are repeatedly highlighted. These contrasting experiences suggest that while Kings Pharmacy & Travel Clinic excels in certain customer service areas, there are significant inconsistencies that affect overall satisfaction.
Yes, Kings Pharmacy & Travel Clinic offers convenience for those with busy schedules by providing services such as vaccinations during Saturdays, enabling customers to receive treatments without requiring an appointment.
The customer service experience at Kings Pharmacy & Travel Clinic seems to vary. While there are numerous commendations for friendly and helpful service, there are also reports of issues, including a lack of proper communication and professionalism from some staff members, leading to frustration for some customers.
Yes, Kings Pharmacy & Travel Clinic includes an optician service known as Kings Opticians, where customers can have an eye examination and choose from a wide range of glasses with the help of attentive staff.
