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CVS Reviews

Rated 3.3 based on 110 Reviews

Pharmacies in San Bruno

10 Bayhill Shopping Center, San Bruno, CA 94066, United States

Published on
July 10, 2025
Last updated
September 11, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of CVS's customers had a positive experience.

Positive
90%
Neutral
10%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About CVS?

Everyone here is so nice.

helpful workers and most of the time you’ll find what your looking for.

Helpful and friendly team members.

friendly people

Good service, nice peoples.

very good customer service,and employees always make sure that u find what u need.

Excellent service from all pharmacists and personnel here.

always friendly and helpful.

My go to pharmacy for any otc medication

Trustguide extracts key phrases from reviews about CVS and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 11, 2025, 110 customers have reviewed this business and rated it 3.3 Star out of 5. Trustguide conducted an in-depth analysis of CVS's publicly available reviews View source

g louie rated CVS 5 stars
Edited 5 months ago
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This is the best pharmacy retail store ever. Everyone here is so nice. I love there $10.00 monthly coupon and their app. Love it. Shop in this little mall all the time. CVS is the best.
Kanwal Khan rated CVS 5 stars
2 months ago
They have dip and dots, self checkout it great. A little bit on the pricier side compared to other stores but helpful workers and most of the time you’ll find what your looking for.
Jose M.M. Catral rated CVS 5 stars
2 months ago
Worthy of a visit. Affordable supplements. Helpful and friendly team members.

Reviews Summary

Reviewers consistently note highly positive experiences with CVS pharmacy retail store and staff. Common feedback includes exceptional customer service, frequent mentions of friendly and helpful employees, and appreciation for store perks such as coupons and self-checkout options. While one reviewer comments that prices can be higher than elsewhere, most reviews focus on positive, reliable service and a pleasant shopping environment.

The strongest themes revolve around staff friendliness, efficient service, and convenience—customers repeatedly praise helpful team members, easy app access, and amenities like supplements and single-stall restrooms. Shoppers mention returning regularly for good deals, useful in-store services, and a consistently positive experience navigating all product needs, from medications to last-minute grocery items.

Overall, CVS is regarded as a well-operated pharmacy and retail store with a strong reputation for customer care, helpful staff, and consistent store quality. Local customers express loyalty through frequent visits and praise for staff, highlighting CVS as a dependable retail pharmacy choice in the area.
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Frequently Asked Questions About CVS

Are CVS staff known for being friendly and helpful?

Yes, multiple reviews consistently mention that CVS employees are friendly, helpful, and attentive, with staff members regularly assisting customers in finding what they need and providing excellent customer service.

Does CVS offer digital coupons or deals?

Yes, reviews highlight that CVS offers monthly digital coupons—such as a $10.00 coupon—accessible through their mobile app, allowing customers to save money on various store purchases.

What amenities does CVS provide in-store?

CVS locations feature conveniences such as self-checkout stations, affordable supplements, and single-stall restrooms with door locks, offering an accessible and comfortable shopping experience for customers.

About CVS

Pharmacies
CVS operates as a pharmacy retail store, offering prescription and over-the-counter medications, health supplements, and general convenience products such as groceries, cards, and seasonal items. The company is part of the retail pharmacy industry and focuses on in-person shopping experiences within its physical store locations.

CVS functions through a combination of staffed service counters, self-checkout stations, and a dedicated customer service team. Its operations include app-based digital coupons and special offers while supporting in-store amenities like private restrooms. The staff provides assistance with selecting products and answering medication questions.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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How was your experience at CVS?

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