What Customers Are Saying About Rusholme Pharmacy?
exceptional knowledge and efficiency
second to none
excellent service
caring, empathetic
Always helpful
kind and understanding
very efficient service
so thankful for them
Got treated appallingly
constantly say they have things in stock that they don’t
Trustguide extracts key phrases from reviews about Rusholme Pharmacy and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Satisfaction Score
Based on the set of reviews used to generate this report, it appears that 80% of Rusholme Pharmacy's customers had a positive experience.
Positive
80%
Neutral
0%
Negative
20%
Rusholme Pharmacy Ratings
5
As of Based on 138 revies as of Apr 24, 2024
Rusholme Pharmacy Score
80%
As of Based on 138 revies as of Apr 24, 2024
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Customer Reviews
As of Apr 24, 2024, 138 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Rusholme Pharmacy's publicly available reviews View source
S Roy Vaughan rated Rusholme Pharmacy5 stars
a month ago
Having returned to the UK, I found that a crucial muscle relaxant I used abroad was unavailable. Concerned about the continuity of my treatment, I sought help from local professionals at Rusholme Pharmacy. They demonstrated exceptional knowledge and efficiency by promptly identifying a comparable alternative in the UK. Their swift action to order the medication minimized any disruption to my regimen. I'm so grateful for their expertise and the professional care they gave me, ensuring I remain pain free. Rusholme Pharmacy will continue to be my go to pharmacy, even though I have other ones closer to me.
Alla Oun rated Rusholme Pharmacy5 stars
a month ago
The personalised service the team at Rusholme Pharmacy deliver is second to none. Truly grateful for all the years they have gone above and beyond to meet mine and my families medical needs. Keep up the good work and outstanding service!!
Bet Smith rated Rusholme Pharmacy5 stars
a month ago
This pharmacy provided excellent service. The staff went above and beyond to help my child late at night. I never write reviews publicly but I feel this place deserves it. A huge thank you to the team.
Reviews Summary
Rusholme Pharmacy has established a commendable reputation based on the latest customer reviews, as they reflect an overall positive experience. Frequent praise centers around the pharmacy's personalized service, efficiency, and responsive care, particularly in emergent situations. Customers feel valued due to the staff's proactivity in finding medication alternatives, their willingness to go the extra mile during late hours, and the exceptional attention given to individual needs. However, there is a stark contrast in a few isolated instances that raise concerns regarding service consistency. Issues cited include inappropriate staff behavior and significant inventory management problems, which in one case led to a customer contemplating formal complaints to higher authorities.
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Frequently Asked Questions About Rusholme Pharmacy
Can Rusholme Pharmacy provide alternative medication if the one I need is not available?
Yes, Rusholme Pharmacy has received positive feedback for their ability to promptly find and provide alternative options when certain medications are not available.
Does Rusholme Pharmacy offer timely assistance in urgent situations?
Many customers have reported that Rusholme Pharmacy staff are willing to go above and beyond in providing emergency assistance, including aiding with urgent medication needs outside of typical operating hours.
Have there been any serious complaints about Rusholme Pharmacy?
While the majority of customer feedback is positive, there have been isolated reports of unprofessional behavior from staff and inconsistencies with prescription charging and inventory that could potentially lead to formal complaints.
Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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