What Customers Are Saying About John Moore Services?
Trustguide extracts key phrases from reviews about John Moore Services and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Satisfaction Score
Based on the set of reviews used to generate this report, it appears that of John Moore Services's customers had a positive experience.
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John Moore Services Ratings
5
As of Based on 11808 revies as of Mar 14, 2024
John Moore Services Score
As of Based on 11808 revies as of Mar 14, 2024
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Customer Reviews
As of Mar 14, 2024, 11808 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of John Moore Services's publicly available reviews View source
Paige Coleman-Rodriguez rated John Moore Services5 stars
a month ago
Johnathan was efficient and professional. Quickly highlighted potential issues (common shut off valve being the main one), had the water back on in under 10 minutes, mopped up the water caused when a neighbor stopped him to complain (!) installed 2 new inlet valves, replaced the outside pipe insulation and texted me the photo so I can let the management company know it needs replacing. He literally ran to get the job done.
Victoria Jezic rated John Moore Services5 stars
a week ago
John Moore has come to my rescue twice this week and were timely, professional and fairly priced. I called another large Houston company and after two days of waiting, I decided to give John Moore a call. They came out immediately and fixed the issue the next day. When I had another plumbing problem a few days later they came out in less than an hour and fixed that issue. I will forever be a loyal customer.
Phillip Anz-Meador rated John Moore Services5 stars
a week ago
Prompt, comprehensive evaluation provided. Options were identified and discussed thoroughly. Action was scheduled around work schedule. Overall great experience.
Jose did an outstanding job. Knowledgeable both generally (pest control) and specifically (our house, penetrations, signs of infestation, squirrel damage, etc.).
Reviews Summary
Analyses of recent customer reviews reveal that John Moore Services has cultivated a strong reputation for timely and professional service. Technicians like Jonathan and Jose demonstrate efficiency and expertise, addressing issues quickly and thoroughly. Clients commend the prompt scheduling, which accommodates their work commitments, indicating a high level of customer care and customization of service. The response to urgent and diverse problems, including plumbing and pest control, suggests a wide-ranging proficiency within the company. However, there is a significant discrepancy in pricing for services, as highlighted by a review citing a steep bid for electrical work. This inconsistency in pricing, compared to competitors, casts a shadow on the overall company image, prompting customers to advise others to seek multiple estimates to ensure fair pricing.
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Frequently Asked Questions About John Moore Services
How prompt is John Moore Services in responding to service calls?
John Moore Services is known for its prompt response to service calls, with some customers reporting technicians arriving in less than an hour to address their issues, and often accommodating scheduling around clients' commitments.
Do technicians from John Moore Services provide comprehensive evaluations and explain the work to customers?
Yes, customers have reported that technicians from John Moore Services offer comprehensive evaluations and are knowledgeable, discussing options thoroughly and explaining the issues and process in detail.
Is there a risk of overpaying for services with John Moore Services?
Some reviews suggest that there might be a risk of overpaying for certain services. It is recommended to obtain multiple bids for significant work to ensure the pricing is competitive and fair.
Houston area Plumbing, Heating, Electrical, AC Repair & Replacement, Home Remodeling & Renovations. Licensed Plumbers, Electricians, Home Services Since 1965.
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How is this report generated
Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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