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Iconic Mortgage Reviews

Rated 4.7 based on 579 Reviews

6100 Waterford District Dr Suite 315, Miami, FL 33126, United States

Mortgage Broker | Miami, FL

Published on
June 18, 2024
Last updated
June 18, 2024

Reviews Summary

Evaluating Iconic Mortgage & Real Estate Corp based on the provided customer reviews reveals a polarizing reputation. The company has been praised for its professionalism, smooth transaction processes, and personal attention to detail. Numerous customers have had positive experiences, citing the dedication and proactive communication of specific agents as instrumental to their satisfaction. These accounts suggest a company that is capable of providing excellent service and fostering favorable outcomes such as earlier closings, effective guidance, and efficient loan acquisition. However, the company also faces criticism that cannot be overlooked. Complaints of unfulfilled contracts, negative financial impacts, and consistent unsolicited contact which borders on harassment paint a starkly contrasting picture. These instances indicate potential concerns with the company’s integrity, adherence to promises, and respect for personal boundaries. The disparity in customer experiences suggests that while Iconic Mortgage & Real Estate Corp may excel in some areas, it lacks consistency across its service spectrum.
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What Customers Are Saying About Iconic Mortgage?

I highly recommend Iconic Mortgage

Dennis Coates is phenomenal

Very professional, helpful and knowledgeable

Manu is your guy, do not hesitate

His professionalism, expertise, and dedication

They went above and beyond

Thomas Spencer at this Corp. went above and beyond

Not Recommend, Retired Veteran

The worst company for a refinance

they keep calling me periodically

This is boarderline harassment

Trustguide uses AI to extract key phrases from reviews about Iconic Mortgage and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Iconic Mortgage's customers had a positive experience.

Positive
70%
Neutral
0%
Negative
30%

Iconic Mortgage Ratings

5

As of Based on 579 revies as of Jun 18, 2024

Iconic Mortgage Score

70%

As of Based on 579 revies as of Jun 18, 2024

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Customer Reviews

As of Jun 18, 2024, 579 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Iconic Mortgage's publicly available reviews View source

KV C rated Iconic Mortgage 5 stars
2 months ago
Iconic Mortgage is awesome! I’ve had several successful deals completed with the company. Each one has been very smooth and I feel very well taken care of. The follow up, attention to detail, and overall process is second to none! I highly recommend Iconic Mortgage to anybody that requires the service they provide!
Charnice Waters rated Iconic Mortgage 5 stars
3 months ago
What can I say, Dennis Coates is phenomenal! He kept me abreast throughout the entire process. He ensured me that my refi would be hassle free and that it was! We spoke practically 3 sometimes 4 times a week. He would just check in to let me know things were on schedule and to make sure I was doing well. Dennis is very kind, knowledgeable, responsive, supportive, prompt and a great listener. Hands down Dennis is the absolute best mortgage lender/broker in the world! !!!!
Marc Juceam rated Iconic Mortgage 5 stars
3 months ago
Brett and Miranda where incredible to work with. Very professional, helpful and knowledgeable. After having to speed up the process and change the closing date to a few weeks earlier due to an emergency. That's really when Brett and company went to work!! He made everything happen SMOOTH ,FAST and EASY ! CLosed earlier and everything went great. Highly ,highly , highly recommend. THANK YOU SO MUCH BRETT AND TEAM .

Frequently Asked Questions About Iconic Mortgage

What kind of experiences have customers had with loan processing through Iconic Mortgage & Real Estate Corp?

While some customers have had prompt and smooth experiences with loan processing, others have reported delays and negligence that negatively impacted their credit score and caused financial difficulties. Experiences seem to vary significantly among clients.

How responsive are agents at Iconic Mortgage & Real Estate Corp based on customer reviews?

Many reviews indicate that agents at the company are responsive, with specific agents being praised for consistent communication and availability. However, there have been negative remarks about unsolicited, persistent follow-up calls that some customers consider harassment.

Can I expect detailed guidance throughout the mortgage or refinance process with Iconic Mortgage & Real Estate Corp?

Several customers have positively highlighted the detailed guidance they received from agents, along with personalized attention to their respective cases. Nonetheless, experiences might vary, so it is essential to establish clear expectations with your agent from the outset.

About Iconic Mortgage

Mortgage Broker
Top Home Mortgage Lender
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.