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Hydro Dry Cleaning Centre Ltd. Reviews

Rated 4.7 based on 112 Reviews

74 Allerton Rd, Liverpool L18 1LW

Dry Cleaners | Liverpool

Published on
February 27, 2024
Last updated
March 13, 2024

Reviews Summary

Analyzing the customer feedback for Hydro Dry Cleaning Centre Ltd reveals a generally positive reputation for the company with several commendations for their exceptional service quality, staff's accommodating nature, and the perceived value for money. Recurring themes include praise for going 'above and beyond' with detailed attention to garment care, such as meticulous stitching and fabric treatment, and ensuring customer satisfaction even in last-minute situations. However, there is a noted discordance regarding service related to timeliness, specifically with the completion and readiness of items. The lack of communication in one instance and the absence of an apology for inconvenience caused have been cited as areas for improvement. These incidents, though isolated within the data provided, suggest that service consistency, particularly in communication and adherence to promised timelines, could affect the company’s reputation among some customers.

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What Customers Are Saying About Hydro Dry Cleaning Centre Ltd.?

Trustguide uses AI to extract key phrases from reviews about Hydro Dry Cleaning Centre Ltd. and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Hydro Dry Cleaning Centre Ltd.'s customers had a positive experience.

Positive
Neutral
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Hydro Dry Cleaning Centre Ltd. Ratings

5

As of Based on 112 revies as of Feb 27, 2024

Hydro Dry Cleaning Centre Ltd. Score

As of Based on 112 revies as of Feb 27, 2024

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Customer Reviews

As of Mar 13, 2024, 112 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Hydro Dry Cleaning Centre Ltd.'s publicly available reviews View source

J Mangaroo rated Hydro Dry Cleaning Centre Ltd. 5 stars
2 weeks ago
A big thank you to hydro cleaners for going above and beyond with my four coats. All came back like new and they even stitched a tear on the cuff of my moose knuckles coat. Amazing service, quality work and affordable prices. 👌😊
Leo Hinds rated Hydro Dry Cleaning Centre Ltd. 5 stars
2 months ago
Quality of the clean was great, but few issues around collection, the two coats weren't ready after 10 days - which was the date I'd been told they would be done by. I waited until 14 days before calling and told to collect later that day. When I turned up, after a few minutes of searching in the back I was told they weren't actually ready and would be a few more days. This time around I received a text letting me know they were ready. No apology for the inconvenience caused. Will be trying other dry cleaners in the future.
Shaza Hassan rated Hydro Dry Cleaning Centre Ltd. 5 stars
2 months ago
Took a gorgeous emerald green bridesmaid dress here. All the embellishment fell off (due to them being poorly glued on by manufacturer). I was told there was a risk this was going to fall off in dry clean. Hydro dry cleaned for me and carefully glued all the embellishment back on for me. Was gutted that the embellishment fell off but this was not Hydro’s fault and my dress was cleaned to the best of their ability. I was also not charged. Thank you Hydro

Frequently Asked Questions About Hydro Dry Cleaning Centre Ltd.

Can Hydro Dry Cleaning Centre Ltd handle last-minute service requests?

According to customer feedback, Hydro Dry Cleaning Centre has demonstrated the ability to manage urgent and last-minute requests effectively, showcasing flexibility in accommodating customers' time-sensitive needs.

Does Hydro Dry Cleaning offer additional services such as repairs and pressing?

Yes, Hydro Dry Cleaning is reported to offer a range of services including cleaning, repairs, stitching, reattaching embellishments, clothes pressing, and alterations, highlighting their comprehensive approach to garment care.

Is there a process for handling service delays at Hydro Dry Cleaning Centre?

Based on a review, there have been occurrences of service delays without proper communication. While this seems to be an exception rather than the norm, customers are advised to discuss the service timeline and communication protocol regarding any potential delays upfront.

About Hydro Dry Cleaning Centre Ltd.

Dry Cleaners

Hydro dry cleaning centre is classed as a 5 star dry cleaning centre. We pride ourself in doing the very best results on any garment around. No job to big or small, also 20% discount every Wednesday for all customers; except designer coats and household. We specialise in cleaning all designer coats in our latest wet cleaning machine that brings out amazing results. We use environmental friendly products and recycle plastic. Try us and u won’t be disappointed that’s a promiseAlso we offer a five star alteration service from designer dresses 👗Wedding dress, suit jackets to shorten sleeves we can help

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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