Analyzing the customer feedback for Hydro Dry Cleaning Centre Ltd reveals a generally positive reputation for the company with several commendations for their exceptional service quality, staff's accommodating nature, and the perceived value for money. Recurring themes include praise for going 'above and beyond' with detailed attention to garment care, such as meticulous stitching and fabric treatment, and ensuring customer satisfaction even in last-minute situations. However, there is a noted discordance regarding service related to timeliness, specifically with the completion and readiness of items. The lack of communication in one instance and the absence of an apology for inconvenience caused have been cited as areas for improvement. These incidents, though isolated within the data provided, suggest that service consistency, particularly in communication and adherence to promised timelines, could affect the company’s reputation among some customers.
According to customer feedback, Hydro Dry Cleaning Centre has demonstrated the ability to manage urgent and last-minute requests effectively, showcasing flexibility in accommodating customers' time-sensitive needs.
Yes, Hydro Dry Cleaning is reported to offer a range of services including cleaning, repairs, stitching, reattaching embellishments, clothes pressing, and alterations, highlighting their comprehensive approach to garment care.
Based on a review, there have been occurrences of service delays without proper communication. While this seems to be an exception rather than the norm, customers are advised to discuss the service timeline and communication protocol regarding any potential delays upfront.
Hydro dry cleaning centre is classed as a 5 star dry cleaning centre. We pride ourself in doing the very best results on any garment around. No job to big or small, also 20% discount every Wednesday for all customers; except designer coats and household. We specialise in cleaning all designer coats in our latest wet cleaning machine that brings out amazing results. We use environmental friendly products and recycle plastic. Try us and u won’t be disappointed that’s a promiseAlso we offer a five star alteration service from designer dresses 👗Wedding dress, suit jackets to shorten sleeves we can help
