Hillside Veterinary Clinic appears to have a robust reputation built on compassionate, attentive, and professional care, particularly in urgent situations. Most customers express heartfelt gratitude for the care given to their pets during emergency visits, highlighting the staff's kindness and the high quality of veterinary services provided. References to genuine concern, informative communication, and emotional support are recurrent in the positive reviews. Despite these strong endorsements, there is an indication of recent challenges related to service consistency with mention of a decline in overall service and the departure of veteran staff members. A few customers have voiced dissatisfaction with diagnostic oversights and administrative decisions that affected the continuity of care for their pets.
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