Glazer Design & Construction has established a highly commendable reputation based on customer reviews, demonstrating consistency in quality, professionalism, and customer service. Clients consistently praise the company for its punctuality, politeness, and exceptional communication. The meticulous attention to keeping construction sites clean and safeguarding the client's home during projects is repeatedly highlighted, enhancing the company's image for trustworthiness and respect for clients' properties. Moreover, the reviews suggest that project manager Lowell, and other team members, excel in problem-solving and providing updates throughout the renovation process, reaffirming their commitment to transparency. Challenges such as navigating condo renovation restrictions and resolving unforeseen issues, like the height of showerheads, were handled satisfactorily. Additionally, the technical expertise of the team, led by Randy, is lauded, alongside their aptitude for managing complex projects, such as basement remodels and modernistic redesigns, with creativity and resourcefulness.
The positive aspects of Glazer Design & Construction are prominently featured in customer reviews, wherein clients commend the exceptional quality of work and superior customer service. The professionalism of the crew, timely project completion, and the practice of leaving construction sites impeccably clean are frequently noted. Randy and his team receive high praise for their excellent communication skills, responsive office staff, and willingness to go beyond the call of duty to protect clients' homes during renovation. Clients express satisfaction with the company's ability to address issues promptly and without additional charges, as well as the flexibility to accommodate specific requests, such as custom dimmer switches. The company's successful collaboration with architects and the ability to translate complex visions into reality further demonstrate their commitment to delivering tailor-made solutions that meet individual client needs.
While overwhelmingly positive, the reviews reveal a few areas where Glazer Design & Construction faced challenges. On rare occasions, modifications were necessary post-completion, such as the adjustment of improperly placed shower heads. These incidents, however, were resolved amicably and without extra charges, which prevents such negatives from severely impacting the company's reputation. A concern raised was the company's navigation of condo association regulations and managing relations with property managers, which demanded additional diplomacy and flexibility. However, the problems encountered appear to be isolated and were effectively managed by the project team, with Lowell taking commendable action in coordinating with various stakeholders.
Glazer Design & Construction specializes in a wide range of renovation projects, including kitchen and bathroom remodels, home renovations, basement refurbishments, general building construction, and custom home building. Based on customer feedback, they are adept at both complex and modernistic redesigns.
The company is noted for its effective project management and communication. Customers cite project managers like Lowell keeping them well-informed with regular updates, providing various solutions for challenges encountered, and working collaboratively with all parties involved, including architects and property managers.
Glazer Design & Construction is recognized for taking extra precautions to protect clients' properties throughout the renovation process. This includes maintaining a clean construction area daily and implementing protective measures to prevent damage during construction.
