George Humphrey rated Sheds.co.uk 1 stars
6 months ago
Bought a shed, when it turned up i was sceptical on the quality. Nonetheless spent 2 days building and treating it with 3 coats of ronseal shed protection. 4 months later, the shed has already started to collapse. The roof has warped the walls have warped making the door difficult to open, the featheredge boards are cracking and falling off. Absolutely awful quality timber (and fixings) the ‘structural’ timbers are made from 25mm square battons which cant hold any weight. Ive had to re-enforce the floor because my foot fell through the original. Once i contacted the company, they didn’t want to know at all, essentially blaming me for all the faults. Saying that because the back of shed is near a fence panel its caused the front and the roof to warp?? Basically its collapsing in slow motion. No common sense from the customer services, seem like the sole objective for them is to avoid any responsibility. So unless you’re going to be using the shed as firewood, i would avoid this company like the plague. I’ve pretty much paid £500 for a pile of wood. Joke of a company
Response to their reply:
This is a perfect illustration of the complete lack of common sense I’ve described above. The ‘slight modifications’ are the repair to the floor that was so thin it was breaking as you walked on it. If you look at the pictures I’ve uploaded they really don’t do it justice but you can see the entire front of the shed has warped along with the ‘joists’/sticks holding up the roof. To offer me a replacement sheet of mdf for the roof and a bit of wood filler literally makes no sense, that’s obviously not going to solve any of the issues I’ve had.
Overall i was asking for my money back so i could replace it with a shed that’s structurally sound, or at least some money to make the necessary repairs. The true reason they wouldn’t do any of this is because there wasn’t 600mm (2ft) clearance behind the shed, even though it was the front and roof which are the problem. They also said that if you dont pre-treat with a wood preservative and then followed by an additional waterproofing top coat it voids the warranty. Luckily I did the wood preservative before painting it, but really you shouldn’t need to. Its a shed, shed’s live outside, it should be pressure treated as a standard. Ultimately they put these barriers in the way of having any warranty so they don’t have to take responsibility for the problems you’re certain to have. I’ve never seen a shed with 600mm clearance all the way around the outside? Who wants a shed in the middle of the garden.
Bearing in mind the shed is essentially collapsing the ‘super helpful’ advice i got given was to sand it down and repaint it? Makes sense.
I’ve never left a review on anything before, but this was so bad i felt i had to. I just wish i had read the reviews before. My advice to anyone thinking of buying a shed from this lot is DON’T! Pay a little bit more and go somewhere where you can actually see it before you buy it.