Green Retreats Reviews

Overall sentiment toward Green Retreats’ garden building services is favorable, with numerous reviewers highlighting professional interactions, responsive communication, and the quality of their showrooms and finished buildings. Multiple customers note successful project management by specific staff members such as Jessica and Lily, timely delivery, and smooth resolution of minor issues. Negative experiences are reported, primarily relating to aftersales support and warranty limitations, particularly concerning additional costs and the handling of post-installation issues.

The most frequent positive themes include staff friendliness, efficiency, and the usefulness of live showroom visits for product selection. Customers often cite clear communications regarding timelines and scheduling, well-executed installations, and deep satisfaction with the end product. Some encountered delays or frustrations regarding extras (such as steps) and unexpected charges. Concerns around the short warranty period and responsiveness to aftersales problems are mentioned by a minority but recur as significant drawbacks.

Green Retreats enjoys a solid reputation for delivering high-quality garden rooms and offices in the Bicester region, underpinned by strong communication and visible project management. The company is generally recognized for excellent design consultation, prompt project delivery, and effective issue resolution, although aftercare and warranty coverage are flagged as areas for potential improvement. On balance, Green Retreats is viewed as a dependable provider in the garden building industry.

Green Retreats designs and constructs garden buildings such as offices, gyms, and studios for residential clients. The company operates showrooms, notably near Bicester, where customers can view sample installations, discuss designs, and understand available features before committing to a customized order.

Green Retreats follows a structured end-to-end process including initial consultations, planning assistance, and diligent project management. Dedicated staff guide customers through design, scheduling, and installation. Communication is maintained throughout the build, and the company offers product options such as green roofs and extended-height buildings to meet specific client requirements.