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Giffnock Dry Cleaners

Giffnock Dry Cleaners Reviews Summary

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Dry Cleaners | Glasgow

166 Fenwick Rd, Giffnock, Glasgow G46 6XF

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Giffnock Dry Cleaners?

As of Apr 15, 2024, 351 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Giffnock Dry Cleaners's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Apr 15, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
April 15, 2024
Last updated
April 15, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Giffnock Dry Cleaners's customers had a positive experience.

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Giffnock Dry Cleaners

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Giffnock Dry Cleaners's customer reviews analysis

Evaluating the reputation of Giffnock Dry Cleaners through recent customer reviews reveals a highly commendable image of the business. Customers repeatedly praise the effectiveness of their cleaning services, particularly highlighting successful stain removal even from delicate and expensive items like Chanel garments and Burberry coats. The staff's expertise is frequently mentioned alongside their friendly and professional demeanor. Timeliness is also a positive factor, with quick turnarounds on service, affirming their operational efficiency. Another facet contributing to their reputation is the personalized care evidenced by the owner's interactions with customers. Overall, Giffnock Dry Cleaners is applauded for providing service that often exceeds customer expectations, fostering loyalty and a propensity for recommendations.

Positive Feedback

The positive customer experiences at Giffnock Dry Cleaners form a consistent theme throughout the reviews, revolving around several key aspects. Foremost is their professional handling of difficult cleaning tasks, where they have successfully rejuvenated items like wedding dresses, suits, and high-value branded clothing. The specialization in stain removal, especially from delicate fabrics, has been met with particular appreciation. The customer service quality stands out, with staff described as friendly, welcoming, and capable. Quick service delivery is another lauded aspect, seeing items returned in pristine condition promptly, sometimes in matter of days. The individual recognition of staff members such as Angie and Jim suggests that customers perceive a personal connection, enhancing the appeal of their services. Additionally, competitive pricing, despite the high-end results, has left customers feeling they've received value for their money.

Concerns and Threads

The reviews provided show an absence of negative customer feedback for Giffnock Dry Cleaners. All reviews are overwhelmingly positive, with no clear recurring issues or complaints highlighted. As such, it's not possible to objectively report on any negative aspects of the customer experience from the given data. Given the limitation of this specific data set, it is recommended that potential customers seek a broader range of reviews to ensure a fully informed decision, as this summary may not represent all experiences with the service provider.

Frequently asked questions about Giffnock Dry Cleaners

Can Giffnock Dry Cleaners remove tough stains from delicate or expensive items?

Yes, according to customer reviews, Giffnock Dry Cleaners has a successful track record of removing difficult stains from a variety of delicate and high-end items, including branded clothing and wedding dresses.

How quick is the turnaround time for dry cleaning services at Giffnock Dry Cleaners?

Customers report very quick service, with some items being cleaned and ready for collection as soon as a couple of days after drop-off.

Is the pricing for Giffnock Dry Cleaners' services considered reasonable?

Based on customer feedback, the pricing at Giffnock Dry Cleaners is competitive and perceived as good value for the quality of service provided, especially considering the successful results with challenging cleaning tasks.

Recent customer reviews and testimonials for Giffnock Dry Cleaners

Giffnock Dry Cleaners
Elizabeth Murphy
5-Star
4 months ago
Amazing to have such a proficient dry cleaning service right on our doorstep! Very friendly and knowledgeable staff. Have used their services twice for two very different items - a long black woollen coat and a gold satin blazer (numerous stains on this). I have been blown away by how fabulous my items looked when they had been taken care of by this company. Very happy customer 😁
Giffnock Dry Cleaners
Broghan Kane
5-Star
a month ago
I had taken my white jumpsuit to my local dry cleaners after my hen do, however, when I picked it up there was still a large red/pink stain on the front of the jumpsuit. I looked online to find someone who specialised in stain removal and came across the Giffnock Dry cleaners. I took my jumpsuit in the next day and the staff were excellent, I had been concerned as I had another event to wear the jumpsuit to this weekend. A few days later I got the call and they removed the stain! The outfit looks brand new! So thankful to the staff for their help and fantastic service! I'll be recommending them to everyone I know!
Giffnock Dry Cleaners
Lynsey MacLean
5-Star
2 months ago
My husband took a very expensive Chanel item here to be dry cleaned as i had some tough make up stains around the collar and was super apprehensive about wether or not the stain could be removed and also the top still being left in the best condition. I had previously searched everywhere around Glasgow for the best dry-cleaning specialists and this amazing gent and his shop was one of the best reviewed, and it certainly did live up to that! Thank you so much for your amazing advice and customer experience. You have a customer for life now 🙌🏻.
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Overall Rating

TrustScore®
A+
A
B
C
D
F
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Overall Rating
5
/5
351
reviews
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About Giffnock Dry Cleaners

Dry Cleaners
Giffnock dry cleaners started in 2002 with over 300 5 star Google reviews and over 100 5 star reviews on other platforms our aim is to exceed customer expectations
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