The reputation of Foster + Partners appears mixed based on the customer feedback provided. While there are some positive mentions of the company's creativity, professionalism, and the enthusiasm of some of the staff, particularly during open house events, there are also significant concerns raised regarding the treatment of staff and potential employees. Issues such as rude and unprofessional security, negative experiences with specific employees, and complaints about the working environment suggest areas where the company could potentially improve. This indicates a discrepancy between the experiences of visitors or clients and the individuals seeking employment or currently working at Foster + Partners, which could be indicative of underlying organizational or cultural challenges within the company.
Positive customer experiences with Foster + Partners are underscored by their professionalism and creativity in the architectural and design services space. Impressions of positivism and precision, which are reflected in the resolution of issues with a customer's old house, speak to their expertise and customer-centric approach. The company is also commended for its dominant position in the international design market and for being a significant presence during open studio events, where the enthusiasm of staff and exposure to innovative technologies like 3D printing is appreciated. Statements such as 'dream place to work in' and lasting business partnerships suggest that Foster + Partners have forged a strong, positive impact in some professional interactions and collaborations.
On the negative side, a recurring theme in the feedback for Foster + Partners is the dissatisfaction expressed by employees and prospective staff. Examples of this include allegations of HR not following up on job applications in a timely manner and a general lack of care for staff wellbeing, affecting the mental health of at least one individual. Experiences with certain members of staff are labeled as 'unpleasant,' with claims of disrespectfulness and bad attitude. Further criticisms suggest a poor work-life balance, typified by complaints of long working hours and a 'soulless' work environment. These factors contribute to a portrayal of a company that may be proficient in client-facing roles but potentially lacking in internal personnel management and employee satisfaction.
Customer experiences vary; there are reports of excellent creativity and commitment to problem-solving for clients, but interactions with staff, particularly in the context of employment, may be challenging.
Some reviews point to issues with work-life balance and a stressful environment, with reports of long working hours. Potential employees should consider these factors when making career decisions.
Yes, Foster + Partners is noted to have a significant presence and a dominant position in international design markets, which suggests a level of expertise and professionalism in their field.