Resi Reviews

Overall sentiment for Resi’s architectural design services trends positive, though there are notable negative experiences, particularly concerning contractor recommendations and post-introductory support. Reviewers highlight issues with contractors like ZU Construction and express frustration that Resi assumes no responsibility for subsequent problems. While communication and provision of drawings are seen as helpful, a couple of customers report significant project failures and costly resolutions.

Frequent positive themes emerge around individual team members, such as Reem, Jacob, Paulo, Inés, and others, who are described as attentive, knowledgeable, and creative. Customers appreciate clarity in communication, proactive explanations, and tailored design solutions. The majority praise the supportiveness and expertise provided during planning, design, and regulatory phases, as well as the convenience and usability of Resi’s digital platform.

In summary, Resi is regarded in the UK architectural space as a design-focused, process-driven firm with a strong reputation for professionalism and customer care in the creative and planning phases. While a minority of clients cite unresolved contractor issues, the majority recommend Resi for attentive service, effective collaboration, and reliable project management.

Resi provides architectural design and planning services for residential properties, focusing on home extensions and renovations. The company operates primarily within the UK, delivering its services through a digital platform as well as direct interaction with homeowners undertaking building projects.

Operationally, Resi assigns clients a dedicated designer or project lead who collaborates on ideas, develops drawings, and supports planning applications. The business manages communication primarily online, offers transparent pricing, and facilitates introductions to contractors, surveyors, and regulatory bodies as part of its service model.