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FantomWorks Reviews

Rated 4.5 based on 1068 Reviews

2400 Hampton Blvd, Norfolk, VA 23517, United States

Car Body Shops Norfolk

Published on
January 18, 2024
Last updated
June 15, 2025

Reviews Summary

Overall sentiment toward FantomWorks car restoration service is positive, with reviewers consistently acknowledging the technical expertise and dedication of Dan and his team. Many visitors mention enjoyable in-person or fan experiences, highlighting staff friendliness and the appeal of the show itself. Notably, there are some criticisms related to people skills and customer interaction, though these comments are outweighed by the positive remarks about workmanship.

The most common themes in FantomWorks reviews include admiration for attention to detail, high restoration quality, and transparency regarding expectations and pricing. Several reviewers refer specifically to Dan’s straightforward approach and the authenticity of the team. While some express disappointment with lapse in interpersonal interactions, others appreciate clear communication regarding policies and scheduling—such as the no tours rule—and note the professionalism of both Dan and staff members.

In summary, FantomWorks is regarded as a highly competent car restoration provider, especially recognized among car enthusiasts and fans of the TV show in the US and internationally. The company’s reputation in automotive restoration is anchored by technical skill, honesty, and a strong fan base, despite occasional reports of curt or no-nonsense staff behavior.
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What Customers Are Saying About FantomWorks?

very friendly and appreciative

very nice

love the amazing work

Awesome place great response

above and beyond to leave no detail unfinished

really enjoyed meeting Dan & Melissa

Trustguide extracts key phrases from reviews about FantomWorks and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 60% of FantomWorks's customers had a positive experience.

Positive
60%
Neutral
30%
Negative
10%

FantomWorks Ratings

5

As of Based on 1068 revies as of Jan 18, 2024

FantomWorks Score

60%

As of Based on 1068 revies as of Jan 18, 2024

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Customer Reviews

As of Jun 15, 2025, 1068 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of FantomWorks's publicly available reviews View source

Chris Skinner rated FantomWorks 5 stars
a year ago
These 1 star reviews are almost comical, it's too bad the business doesn't respond to them. Then again I guess you can't fix stupid. From watching the show Dan is a car guy not a paid TV actor, he is no nonsense and if you don't like it don't support the business (or change the channel)... don't leave a bad review.
Stephens Basement rated FantomWorks 5 stars
5 years ago
Had a great time meeting Dan. Very friendly and appreciative of his fans. He took time to talk with everyone and answered questions. Definitely going to miss the show.
Missy Aleks rated FantomWorks 5 stars
5 years ago
Very cool, we drove awhile with hopes to actually meet dan but we caught a glimpse of him, talked with ( I think) his wife who was very nice. We understand the no tours policy & respect their space. Bought some tshirts

Frequently Asked Questions About FantomWorks

Does FantomWorks allow public tours of its shop?

No, FantomWorks maintains a 'no tours' policy to respect the privacy and workflow of the team. Customers are expected to schedule specific appointments, and casual drop-in visits for tours are not accommodated.

What is the focus of FantomWorks' restoration process?

FantomWorks emphasizes detailed, high-quality automotive restoration. The team conducts thorough research, mechanical repairs, and cosmetic work to restore vehicles as close as possible to their original condition, based on customer preferences.

Is Dan personally involved in clients' restoration projects?

Yes, numerous reviews indicate that Dan is hands-on with restoration work and customer communication. He is often present at the shop, interacting with visitors and clients, and known for giving honest advice about restoration feasibility and quality.

About FantomWorks

Car Body Shops
FantomWorks is a business specializing in the restoration of classic vehicles, including cars and trucks. Operating in the automotive sector, the company provides mechanical, cosmetic, and historical restoration services. The company gained additional attention through its affiliation with the television show "FantomWorks." The company functions out of a dedicated workshop where vehicles are evaluated and restored based on client specifications. Staff members, including founder Dan, perform tasks such as research, engine work, and cosmetic restorations. FantomWorks maintains a policy on visits and public tours, interacting with clients primarily through scheduled appointments.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.