Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.

FantomWorks Reviews

Rated 4.5 based on 1043 Reviews

2400 Hampton Blvd, Norfolk, VA 23517, United States

Car Garages | US

Published on
January 18, 2024
Last updated
March 13, 2024

Reviews Summary

Analyzing the latest reviews for FantomWorks reveals a mixture of customer impressions towards the company. On the positive side, there are comments that suggest a certain level of satisfaction with the interactions with Dan and his wife, as well as appreciation for the show's approach to business. Some customers express a deep wish to have their vintage vehicles restored by FantomWorks, indicating a trust in their technical skills. However, there appears to be a notable trend of criticism aimed at their customer service and people skills. Some reviews indicate a lack of personal interaction and a perceived disregard for potential customers, with complaints about an impersonal questionnaire system and an unwillingness to engage with specific project details. Furthermore, there are remarks on the show's factual content and communication style that are viewed unfavorably, with some viewers questioning the company's credibility. These varied responses contribute to a complex company reputation that suggests capability in car restoration overshadowed by customer service shortcomings and communication issues.

Read more

What Customers Are Saying About FantomWorks?

Trustguide uses AI to extract key phrases from reviews about FantomWorks and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of FantomWorks's customers had a positive experience.

Positive
Neutral
Negative

FantomWorks Ratings

5

As of Based on 1043 revies as of Jan 18, 2024

FantomWorks Score

As of Based on 1043 revies as of Jan 18, 2024

Got a busrning question about FantomWorks?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Mar 13, 2024, 1043 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of FantomWorks's publicly available reviews View source

Missy Aleks rated FantomWorks 5 stars
4 months ago
Very cool, we drove awhile with hopes to actually meet dan but we caught a glimpse of him, talked with ( I think) his wife who was very nice. We understand the no tours policy & respect their space. Bought some tshirts
Nathan Robinson rated FantomWorks 5 stars
4 days ago
Wow Dan sorry you got so many bad reviews;). I really like the show. Your show is for the 99 percent not the 1 percent like some of the other car shows on the network. I own a little plumbing business and watching you do business has helped me keep my stress levels down;) I’ve learned you can’t make everyone happy and customer satisfaction is important but more important is having a profitable business or you don’t have a business. Keep up the good work!
Bullwinkle Von Coffeehausen rated FantomWorks 5 stars
4 days ago
I wish I had the resources to bring my vehicle to this shop. My 1989 Dodge Dynasty has been my means to life for me & my son, it would be an honor to have these artists do a refresh. Cool is the rule, chill is the drill 😎🙏✌️

Frequently Asked Questions About FantomWorks

Can I receive a personalized consultation for my car restoration project?

Based on recent customer feedback, FantomWorks often uses an online questionnaire to screen potential projects and may not offer personalized consultations unless they express initial interest in your project. Direct interaction and discussion regarding project specifics might not always be available.

Is it possible to meet with Dan or visit FantomWorks in person?

Visiting FantomWorks in person varies in experience, with some customers reporting brief encounters with Dan and his wife and receiving courteous treatment, while others find strict adherence to their no tours policy out of respect for their working space. Personal experiences can differ.

What is the general impression of the customer service provided by FantomWorks?

Customer service experiences with FantomWorks are mixed. Some customers report positive interactions and commend Dan’s dedication to his fans. However, a significant portion of feedback points to a lack of people skills and an impersonal approach to customer engagement, leaving many customers dissatisfied.

About FantomWorks

Car Garages

Here you will find a pleasantly unique atmosphere of automobile enthusiasts who can provide any service or part for your classic automobile. We endeavor to provide superior quality craftsmanship, old fashioned customer service, and complete up front honesty. We enthusiastically invite you to ask any of our customers about their experiences with FantomWorks and discover how we have earned our extraordinary reputation.

Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.