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Bosch Car Service - Edinburgh Car Service Reviews

Rated 4.2 based on 174 Reviews

7, 33 Bankhead Terrace, Edinburgh EH11 4DY

Car Garages Edinburgh

Published on
April 6, 2024
Last updated
June 18, 2025

Reviews Summary

The overall sentiment for Edinburgh Car Services is strongly positive, with reviewers highlighting reliable service, accommodating staff, and favorable outcomes when resolving automotive issues. Multiple customers specifically commend Amber and other team members for their professionalism, clear communication, and willingness to go the extra mile, especially in urgent or complex cases. While nearly all feedback is highly favorable, a minor cautionary note was shared regarding vehicle safety outside the location, unrelated to the business’s work itself.

Common feedback includes rapid response to last-minute requests, thorough diagnostics, transparent pricing, and successful repairs even on challenging tasks like gearbox rebuilds. Customers in Edinburgh repeatedly mention attentive aftercare, efficient scheduling, and clear updates throughout the repair process. Staff friendliness, honesty about required work, and the ability to source parts quickly and at reasonable prices are also consistent themes across reviews.

Overall, Edinburgh Car Services is regarded as a dependable vehicle repair and maintenance provider in Edinburgh, building high trust through repeated use and recommendations. Customers frequently cite a willingness to return and recommend the company, indicating a strong reputation for customer-centric operation and reliable automotive service in the region.
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What Customers Are Saying About Bosch Car Service - Edinburgh Car Service?

went out of their way

flexibility, attentiveness, and efficiency

absolutely 100% recommended

going above and beyond

Great service, will be using them

the staff is super friendly

very professional and patient

Amber was really helpful

customer service was fantastic

Trustguide extracts key phrases from reviews about Bosch Car Service - Edinburgh Car Service and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Bosch Car Service - Edinburgh Car Service's customers had a positive experience.

Positive
90%
Neutral
10%
Negative
0%

Bosch Car Service - Edinburgh Car Service Ratings

5

As of Based on 174 revies as of Apr 06, 2024

Bosch Car Service - Edinburgh Car Service Score

90%

As of Based on 174 revies as of Apr 06, 2024

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Customer Reviews

As of Jun 18, 2025, 174 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Bosch Car Service - Edinburgh Car Service's publicly available reviews View source

Richard Jenkins rated Bosch Car Service - Edinburgh Car Service 5 stars
5 days ago
I can understand both extremes of reviews but, when it came down to fixing the car and their customer service, I can only give 5 stars. Tax and Amber went out of their way to ensure my daughter received timely and a professional solution, as well as sourcing parts at around 50% of a large automobile association's (you know the one) quote. It did take a little negotiation but calm, respectful conversation produced a great outcome. I would use their series again.
A K rated Bosch Car Service - Edinburgh Car Service 5 stars
6 months ago
Not gonna put negative stars no need for the at rubbish but if someone owns a Matt black Bentley, I do advise you watch when pulling out. Witnessed a biker almost get taken out in all fairness no indication was made when pulling out. Only right indicator for the junction. Just watch out the wee poor guy was in line with ur Bentley with it being wet and bikes having rear brake do tend to slide out. Love the photos on google tho 💪🏼 just be cautious more bikers do work near your location. Respects and thanks.
G rated Bosch Car Service - Edinburgh Car Service 5 stars
6 months ago
I recently had the pleasure of using Edinburgh Car Services and was thoroughly impressed with their flexibility, attentiveness, and efficiency. Scheduling an appointment was a breeze, and they were incredibly accommodating to my needs. When I arrived, the team listened carefully to the issues I was experiencing with my VAN, ensuring they understood every detail before proceeding. Their attentiveness and customer care stood out, making me feel confident that my car was in good hands. The resolution of my car's issues was handled swiftly and efficiently. Not only did they fix the problem, but they also provided options that were reasonably priced, ensuring I got the best value for my money. Overall, Edinburgh Car Services offers exceptional service, combining flexibility with top-notch customer care and efficient problem resolution. I highly recommend them to anyone looking for car service in Edinburgh.

Frequently Asked Questions About Bosch Car Service - Edinburgh Car Service

Can Edinburgh Car Services accommodate last-minute or urgent repair requests?

Yes, reviews mention that Edinburgh Car Services has taken in vehicles at short notice and completed repairs quickly, even when fully booked. They prioritize urgent issues and aim to get customers back on the road efficiently.

Do the mechanics and staff provide clear updates and communication during repairs?

According to customer feedback, Edinburgh Car Services staff, including reception and mechanics, provide regular updates, explain the process, and keep customers informed about progress and parts sourcing.

Is diagnostic work and part sourcing available for a variety of vehicles?

Reviews indicate that the company handles complex diagnostics for various cars and vans, and is able to source the required parts—even for less common issues or older vehicles.

About Bosch Car Service - Edinburgh Car Service

Car Garages
Edinburgh Car Services specializes in automotive repair and maintenance, providing diagnostic checks, mechanical repairs, servicing, and MOT testing for a range of vehicles in the Edinburgh area. The company delivers services in-person at their local garage, addressing urgent issues and regular automotive needs for private and commercial clients.

Operations at Edinburgh Car Services focus on prompt scheduling, direct customer communication, and transparent pricing. The workflow includes careful diagnostics, sourcing of required parts, and keeping customers informed through each repair stage. Their staff manages both standard appointments and last-minute requests, completing repairs efficiently and ensuring aftercare as needed.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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