Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.
Adams Automotive logo

Adams Automotive Reviews

Rated 4.6 based on 1236 Reviews

1010 Blalock Rd, Houston, TX 77055, United States

Car Garages | Houston, TX

Published on
April 3, 2024
Last updated
April 3, 2024

Reviews Summary

Adams Automotive has garnered strong positive feedback characterized by their excellent customer service, transparency, and professional expertise. Customers repeatedly express admiration for the cleanliness of the premises, the informative approach with video and picture updates, and highly value the lack of pressure in service recommendations. Personnel such as David, Will, Donovan, Eddy, and Cliff are mentioned favorably for their helpful and understanding service. The shop's ability to handle emergencies efficiently, including availability on Sundays, adds to its reputation. The company's practice of providing detailed reports and accommodating special customer situations, like vehicle transportation or unexpected needs, enhances customer trust and satisfaction.
Read more

What Customers Are Saying About Adams Automotive?

Trustguide uses AI to extract key phrases from reviews about Adams Automotive and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Adams Automotive's customers had a positive experience.

Positive
Neutral
Negative

Adams Automotive Ratings

5

As of Based on 1236 revies as of Apr 03, 2024

Adams Automotive Score

As of Based on 1236 revies as of Apr 03, 2024

Got a busrning question about Adams Automotive?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Apr 03, 2024, 1236 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Adams Automotive's publicly available reviews View source

Darrell Brewer rated Adams Automotive 5 stars
a month ago
My vehicle broke down, engine knocking and was stuck in LA. I talked to David, got my vehicle over to the shop. Assessed the damages right away and sent me videos and pictures. Gave me an estimate for the work that needed immediate attention and pointed out the items that can wait which I appreciated. He wasn’t pushy, he was very informative and understanding. I approved the work. He kept me updated on the progress, from engine arrival right down to the new tires I needed. They were fast, answered any questions I had and I didn’t need to keep calling for an update. I was very impressed with his service and knowledge. Needless to say I will be bringing all of my cars to be serviced by Adams.
Relii Cabrales rated Adams Automotive 5 stars
5 months ago
I decided to try this place out to get an inspection because my dealership's machine was down and this place had good ratings. When I came in I was surprised at how nice and clean the waiting room was. Then astonished at the amazing attention and service they provided my husband and I. Never have I gone to any shop that treated me this way so I was shocked and impressed lol. They followed up with me after the service, told me my problems and issues, sent me a full report with video, cleaned my vehicle and there was no pressure with anything. We definitely would come back and refer everyone we know here. They are doing an amazing job!
Jimoh Emmanuel oluwanifemi rated Adams Automotive 5 stars
5 months ago
I have been using Adams Automotive for all of my family's cars for the past 5 years. They are professional, friendly, and always do a great job. The staff is very knowledgeable and takes the time to explain the repairs needed in detail. I have never felt pressured into unnecessary repairs or services. Adams Automotive is definitely the best auto repair shop in Houston!

Frequently Asked Questions About Adams Automotive

Is Adams Automotive open for service on Sundays?

Yes, Adams Automotive is open on Sundays, offering convenience for customers who require assistance outside of traditional business hours.

Does Adams Automotive provide detailed information about necessary repairs?

Absolutely, the staff at Adams Automotive provides extensive details about repairs, including videos and pictures, ensuring customers are well-informed about their vehicle's condition.

Are there any accommodations for special situations, such as having a pet or needing a ride after dropping off a vehicle?

Yes, Adams Automotive prides itself on customer service by accommodating special requests, such as organizing transportation for customers or handling unexpected personal scenarios with care and understanding.

About Adams Automotive

Car Garages
Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.