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Motor Marque Reviews

Rated 4.8 based on 221 Reviews

Clayton Wood Cl, Leeds LS16 6QE

Car Garages Leeds

Published on
April 13, 2024
Last updated
June 15, 2025

What Customers Are Saying About Motor Marque?

no pressure to sort these

true 5* service

would not hesitate to use

Staff very friendly and helpful

provided great advice

goes above and beyond to help

very accommodating to get my car in

always a pleasure to deal with

process for my Audi service was simple

always found them to be very trustworthy

Trustguide extracts key phrases from reviews about Motor Marque and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Motor Marque's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Motor Marque Ratings

5

As of Based on 221 revies as of Apr 13, 2024

Motor Marque Score

100%

As of Based on 221 revies as of Apr 13, 2024

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Customer Reviews

As of Jun 15, 2025, 221 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Motor Marque's publicly available reviews View source

Jamie Liu rated Motor Marque 5 stars
2 weeks ago
First time using these today. I like the fact they called after diagnosis and included a breakdown in cost over the phone. They also highlighted a few other area that needed attention however there was no pressure to sort these like some other garages. Would recommend 5* pricing also seemed very reasonable for the work
Peter Gollop rated Motor Marque 5 stars
3 months ago
Motor Marque provide a true 5* service. Booking a MOT and choice of annual car service level online is easy to use, providing prices and confirming my choices and date/time. If you do not have access to a laptop/pc/smart phone all your requirements can be arranged by telephone. Receptionists are helpful, professional and friendly. If any issues arise during the MOT that require work Motor Marque always contact me explaining the problem and providing full costing. No work is undertaken without my agreement. I have, over many years, received the highest level of customer service and excellence of work on my cars. I highly recommend Motor Marque to family, friends and everyone who is looking for excellence in keeping their cars in a safe and roadworthy condition. A friendly, professional and helpful customer facing reception that is customer focused is a real bonus on top of the actual excellence of the mechanics keeping my car in working, safe and legal order..
CHRISTOPHER SMITH rated Motor Marque 5 stars
3 months ago
I cannot praise all the team at Motor Marque enough.I was in desperate need of my sons car repairing and Motor Marque were brilliant. The gentleman answering my call (who was a credit to the company) swung into action arranging recovery and repairs with the car available for collection by mid afternoon of the same day. A fabulous garage and I would not hesitate to use their service again, highly recommend. Thanks to all involved .

Reviews Summary

The overall sentiment in customer feedback for Motor Marque’s vehicle services is highly positive, with reviewers repeatedly highlighting approachable staff and transparent, customer-first approaches. People appreciate clear breakdowns of costs and no-pressure recommendations, a sharp contrast to competitors. Staff members, especially Kate, receive frequent individual praise for knowledge and extra effort. There is minimal negative commentary, and no major recurring criticisms.

Key themes that emerge include a focus on honest, pressure-free communication, with customers noting that Motor Marque staff proactively call with diagnoses and estimates. The quality and speed of work stand out, and many reviewers emphasize friendliness, professionalism, and strong communication. Customers reference reliability over many years, with specific value placed on clear explanation of urgent versus non-urgent repairs, flexible scheduling, and keeping customers informed throughout the process.

Based on the patterns identified in customer reviews, Motor Marque is regarded as a reliable and trustworthy car garage in its region. The business enjoys strong loyalty, with repeat customers and positive word-of-mouth. Customers in the area turn to Motor Marque for consistent service quality, transparent pricing, and an honest, customer-centered approach.
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Frequently Asked Questions About Motor Marque

How does Motor Marque communicate about additional repairs and costs?

Staff at Motor Marque always call customers with diagnoses and cost breakdowns before proceeding with any repairs. No work is undertaken without customer agreement, and optional items are discussed without pressure to proceed immediately.

Are the staff at Motor Marque knowledgeable and approachable?

Multiple reviewers highlight the expertise and friendly demeanor of staff, often mentioning them by name. Customers describe the team as knowledgeable, honest, and proactive in explaining repairs and offering trustworthy advice.

Is it possible to book services at Motor Marque without internet access?

Yes. Customers can book MOTs and services online through a user-friendly system, or arrange all requirements via telephone if they do not have access to a computer or smartphone.

About Motor Marque

Car Garages
Motor Marque is a vehicle service and repair company that provides MOT testing, routine maintenance, and mechanical repairs for a variety of car makes and models. The business delivers its services in-person at a physical garage, allowing customers to book appointments both online and by telephone.

Operations are centered around transparent communication, with staff regularly updating customers on vehicle diagnostics, costs, and optional repairs. The company processes include pre-approval for additional work, clear guidance on urgent versus non-urgent issues, and thorough explanations from staff members. Service delivery is structured for efficiency, reliability, and customer convenience.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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