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Expro Auto Collision And Repair Center Reviews

Rated 4.8 based on 21 Reviews

910 S Texas 6, Houston, TX 77079, United States

Car Body Shops | Houston, TX

Published on
April 6, 2024
Last updated
April 6, 2024

Reviews Summary

Expro Auto Collision appears to hold a generally positive reputation among its clients, showcasing an array of satisfactory experiences with regard to vehicle repair services. A significant number of reviews praise the company for the quality of work performed, indicating an ability to return vehicles to a condition perceived as 'as good as new'. Clients commend the detailed and transparent communication during the repair process, as well as the attentive customer service, particularly from individuals like Amir. The business is noted for being readily available and for their professional conduct. However, there are criticisms related to service speed, with reports of repairs taking longer than initially estimated, potentially pointing to workload management issues. A noteworthy negative experience describes dissatisfaction with the handling of specific repair details and follow-up service, suggesting that quality control and customer service consistency may need attention.
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What Customers Are Saying About Expro Auto Collision And Repair Center?

Trustguide uses AI to extract key phrases from reviews about Expro Auto Collision And Repair Center and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Expro Auto Collision And Repair Center's customers had a positive experience.

Positive
Neutral
Negative

Expro Auto Collision And Repair Center Ratings

5

As of Based on 21 revies as of Apr 06, 2024

Expro Auto Collision And Repair Center Score

As of Based on 21 revies as of Apr 06, 2024

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Customer Reviews

As of Apr 06, 2024, 21 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Expro Auto Collision And Repair Center's publicly available reviews View source

Gil Guzman rated Expro Auto Collision And Repair Center 5 stars
5 months ago
Did a great job. Very forthcoming with the progress of my vehicle. Amir was great. Highly recommend.,
Fariya Kazi rated Expro Auto Collision And Repair Center 5 stars
2 weeks ago
expro auto care really took care of me and my vehicle! car looks as good as new!
naitik manakwade rated Expro Auto Collision And Repair Center 5 stars
2 weeks ago
Nice place to fix your vehicle. They are always available on call. Thank you expro 😊😊😊😊

Frequently Asked Questions About Expro Auto Collision And Repair Center

Can I expect regular updates on my vehicle's repair progress at Expro Auto Collision?

Yes, according to customer reviews, Expro Auto Collision maintains good communication with clients, providing regular updates on the repair status of vehicles.

Are the repairs performed at Expro Auto Collision up to a high standard?

The majority of customer feedback suggests that the repairs performed by Expro Auto Collision are of high quality, with many clients noting that their vehicles looked as good as new post-repair.

Does Expro Auto Collision offer a courtesy pick-up or drop-off service?

Based on the reviews, Expro Auto Collision may not consistently offer courtesy pick-up or drop-off services, as there have been instances where such requests were denied.

About Expro Auto Collision And Repair Center

Car Body Shops
Collision repair center centrally located to service Houston, Katy, Richmond, and other surrounding areas. We have been serving Houston area for over 15 years. Our collision center is certified by Nissan, Chrysler, Dodge, Hyundai, Fiat, Ford, GM, Infinity, Jeep, Kia, Honda and Acura, as well as ASE and I-Car. However , we do work on all makes and models. We are direct repair facility for Geico, Hartford, MetLife, Kemper, and Infinity insurance companies; although we work with all insurance companies.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.