R2U Accident Repair Centre's company reputation appears to be mixed based on recent customer feedback, with a range of experiences affecting overall satisfaction. A key negative trend centers on the quality and timeliness of the repairs, with multiple reports of subpar workmanship, including mismatched paintwork, improperly aligned panels, and use of old or inadequate parts. Additionally, numerous instances of poor communication and long repair delays have been highlighted, detracting from the customer experience. However, there seems to be inconsistency in the service quality, as some reviewers have expressed contentment with the repairs and praised the convenience offered by the company, including vehicle pick-up and delivery services. Professionalism and friendliness have also been commended by some customers, suggesting that experiences with the company can vary greatly.
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Really professional and friendly.
Management looked after us with extreme professionalism
Couldn't have been happier with the service!
Brilliant job on my car
Superb service, on time.
Absolutely awful experience
Cheap rear sensors fitted
Shocking from start to finish.
courtesy cars are not cleaned
Ridiculous price
