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Ucan Car Credit Reviews

Rated 4.7 based on 340 Reviews

Car Body Shops in Wigan

Poolstock, Wigan WN3 5DU

Published on
October 17, 2025
Last updated
October 17, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 60% of Ucan Car Credit's customers had a positive experience.

Positive
60%
Neutral
10%
Negative
30%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Ucan Car Credit?

helped me with everything that was needed

couldn’t have asked for a better experience

very happy

over and above to ensure we went away happy

bent over backwards to help

drove away within the hour made up with my car

absolutely fantastic vehicle

very on the ball and helpful

wonderful experience

so friendly and very helpful

Trustguide extracts key phrases from reviews about Ucan Car Credit and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Oct 17, 2025, 340 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Ucan Car Credit's publicly available reviews View source

Nia E rated Ucan Car Credit 5 stars
a month ago
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Fantastic experience with Chanice and Nads! Drove away same day in a car I never thought was possible. So happy with my choice and they helped me with everything that was needed, including picking me up from the station!! Arrived nervous with doubt and left happy and confident. Couldn’t be anymore grateful, thank you so much guys ✨
Ryan Davies rated Ucan Car Credit 1 stars
a month ago
Had an appointment with Ryan at 1300. Called up and was told he was away from his desk. Called up again 10 mins later to be told he was off. The girl that answered said what difference does it make in the most unprofessional tone I've heard. Why would I deal with 1 car sales person all week to go in and see somebody different. Girl put the phone down on me in the end. Snotty customer service skills and I'd avoid like the plague. If Ryan dealt with me throughout I'd have been happy. But they've lost a sale now due to the attitude of the woman on the phone.
Melissa Close rated Ucan Car Credit 5 stars
a month ago
Couldn’t have asked for a better experience when buying my new car. I’d like to say thank you to Chanice especially as you were lovely and knew exactly what car I’d like plus did everything you could to make sure I drove away happy! So a big thank you to all of the team for all your effort. Will definitely be coming back for my next car!

Reviews Summary

Overall sentiment for Ucan Car Finance is mixed, with a notable divide between highly satisfied customers and those who encountered significant service issues. Many reviewers comment positively on staff members like Chanice, Nads, and Ricky, highlighting their effort, helpfulness, and ability to make car finance approvals and purchases straightforward even for those with low credit. However, several reviews point to abrupt or unprofessional behavior from other staff, particularly over the phone, as well as dissatisfaction with pushy sales tactics or vehicle quality.

Frequent positive themes include fast approvals, same-day car purchases, and a transparent finance process. Customers often mention feeling well-supported through each step, with some singling out individual staff for exceptional service. On the other hand, recurring negative themes involve poor communication, pressure to close deals, lack of flexibility on pricing, and issues with after-sales car reliability. Experiences with staff vary sharply depending on which team member was involved.

In summary, Ucan Car Finance is regarded as capable of delivering speedy approvals and helpful sales support, especially for customers seeking quick financing. The company’s reputation in the car finance sector is strong on immediate results and staff helpfulness in branches like Wigan but is weakened by reports of inconsistent professionalism and occasional dissatisfaction with follow-up and product quality.
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Frequently Asked Questions About Ucan Car Credit

How quickly can I get approved and drive away my car with Ucan Car Finance?

Several reviews indicate that customers were approved and able to drive away in their new car on the same day, making the process convenient and efficient for those who need quick solutions.

Are staff members at Ucan Car Finance helpful and supportive?

Many customers mention positive experiences with staff, highlighting their helpfulness and efforts to facilitate a smooth transaction. Specific team members are credited with going above and beyond to assist.

What if I have concerns about interest rates or feel pressured during the finance process?

Some reviewers reported feeling pressured or dissatisfied with explanations around interest rates or sales tactics. It's advisable to clarify all terms before committing and to ensure you’re comfortable with the agreement before proceeding.

About Ucan Car Credit

Car Body Shops
Ucan Car Finance provides car finance solutions and vehicle sales through an in-person dealership model. The company offers finance approvals, facilitates car purchases, and assists customers with arranging loans tailored to different credit backgrounds, including those with low or challenged credit scores.

Ucan Car Finance operates by assigning staff to customers during the application and sales process, assisting with finance approval, handling necessary paperwork, and organizing test drives for available vehicles. Same-day approvals and purchases are common in their workflow, aiming for efficiency and convenience in completing car sales with minimal delays.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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How was your experience at Ucan Car Credit?

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Mike, Adam and another 21,516 have joined the waitlist.